**Boston College Introduction**

Founded in 1863, Boston College is a Jesuit, Catholic university located six miles from downtown Boston with an enrollment of 9,484 full-time undergraduates and 5,250 graduate and professional students. Ranked 35 among national universities, Boston College has 888 full-time and 1,281 FTE faculty, 2,711 non-faculty employees, an operating budget of $1.4 billion, and an endowment in excess of $3.5 billion.

**Job Description**

The Interlibrary Loan/Document Delivery office, located in O'Neill Library is part of the Access Services Department. This position supports all aspects of interlibrary loan and document delivery, with a focus on borrowing workflows. The successful candidate will work in a high-volume, collaborative, service-centered environment responsible for processing complex, time-sensitive requests submitted by Boston College community members and users from other universities and colleges worldwide.

The Access Service/ILL Assistant is expected to employ a variety of search tools: library catalogs, proprietary databases, and journals, as well as resource-sharing systems and platforms including ILLiad, Alma, and OCLC. The Access Service/ILL Assistant is expected to utilize advanced research skills to verify, complete, compare, or correct bibliographic information included in users requests. To accomplish this, the incumbent must understand, and be able to interpret, apply, and convey copyright guidelines including Fair Use Guidelines, CONTU Guidelines, the U.S. Code, Title 17, Section 108 (e) & (g), as well as all elements of interlibrary loan code and copyright law as it pertains to interlibrary loan. The Access Service/ILL Assistant is also responsible for training student workers on various aspects of ILL borrowing including content retrieval, both physical and digital; processing of incoming mail, processing returned items, reviewing overdue notices, completing tasks related to the fulfillment of Rapid Local requests, and processing basic borrowing requests.

Additionally, the Access Service/ILL Assistant provides coverage at various service desks and is responsible for opening the ONeill Library and Bapst Library on Saturday mornings, as well as training, supervising, and monitoring the work of student employees during these hours. When facilities or public safety emergencies arise, the Assistant serves as the point person to report issues with campus police and auxiliary services.

Boston College Libraries operate in accordance with our Equity, Diversity, and Inclusion values statement (library.bc.edu/edi), which is central to our mission. We expect applicants for this position to demonstrate a commitment to sustaining a respectful, accountable, and intentionally inclusive culture.

**HOURS:** Tuesday-Saturday 9:00 am - 5:00 pm

Hiring Range: $22.69/hr to $28.35/hr. Pay rate commensurate with relevant experience.

**Requirements**

Requirements: Minimum of one year of library support experience, preferably in Interlibrary Loan

Preferred:

? Bachelors degree

? Foreign language abilities

? Familiarity with cataloging records and classification systems

? Two years of ILL experience

? Two years of experience with OCLC

? Familiarity with Microsoft Office Suite and Google Apps

Please include both a cover letter and resume with your application

**Closing Statement**

Boston College offers a broad and competitive range of benefits depending on your job classification eligibility:

Tuition remission for Employees

Tuition remission for Spouses and Children who meet eligibility requirements

Generous Medical, Dental, and Vision Insurance

Low-Cost Life Insurance

Eligibility for both University-Funded 401k and Employer-Sponsored 403b Retirement Plans

Paid Holidays Annually

Generous Sick and Vacation Pay

Additional benefits can be found on https://www.bc.edu/employeehandbook

Boston College conducts pre-employment background checks as part of the hiring process.

Boston College is an affirmative action, equal opportunity employer. In concert with our Jesuit, Catholic mission, Boston College is dedicated to the goal of building a culturally diverse and pluralistic faculty and staff committed to teaching and working in a multicultural environment and strongly encourages applications for women, minorities, individuals with disabilities, and covered veterans. To learn more about how BC supports diversity and inclusion throughout the university please visit the Office for Institutional Diversity at https://www.bc.edu/diversity .

Boston College's Notice of Nondiscrimination can be viewed at https://www.bc.edu/nondiscrimination .