Responsibilities:

Provide professional and friendly support and problem solving in person, by phone and remotely. Recognize opportunities for technology improvements, make suggestions, and lead projects.

Requirements:

College graduate

Excellent interpersonal skills

Ability to develop good rapport, enjoy working with people

Excellent written and verbal skills

Strong problem solving, organization and analytical skills

Ability to work independently, with team and with clients in a professional manner

Superb client management, expectation management, negotiation, and conflict resolution skills

Excellent organization, initiative, follow-up, and communication skills

Strong motivation to exceed goals

Enthusiasm for technology and creative solutions

Ability to work flexible hours

Prior IT support experience

Self-starter and self-motivated

Eagerness to learn

Benefits:

Friendly, fast-paced working environment

Great opportunity to work closely with experienced IT consultants

Exposure to wide variety of cutting edge technologies.

Opportunity to share and act on innovative ideas.

Compensation:

Competitive salary, incentive bonus and health care benefits.

We are located in downtown Boston and Cambridge within a fun shared office space for startups. This is a great opportunity for a recent college grad or someone with a few years of experience. If you are interested in being part of a great team, and meet the qualifications listed above you will be a great fit for this position. Please email resume and cover letter to above address even if the ad is a few weeks old, we still want to hear from you!