19 Administrative Assistant Jobs in Dublin, OH
Boston Orthotics and Prosthetics is Hiring an Administrative Assistant Near Dublin, OH
Our Vision: To be recognized as the premier provider of pediatric orthotic and prosthetic services and products in the United States.
Our team believes in respectful truth and transparency when interacting with patients, referral sources, and our own team members. We hold ourselves accountable for providing only the best products and services to our patients. Our team is engaged and committed to continuous improvement of our products, our patient care, and ourselves.
Position Description: Our Administrative Assistants are our first point of contact with our patients and referral sources and are the face of our company. To be successful in this role the Administrative Assistant will enjoy interacting with children, be detail oriented and have strong organizational and people skills. In this role the ability to multitask in a fast-paced environment and being a team player are integral. A high level of discretion to maintain confidentiality of sensitive information is a desirable attribute; along with the ability to work with minimal supervision, handle pressure and meet deadlines.
Core Responsibilities
- Customer Service:
- Greeting patients
- Checking patients in and out
- Multi-line phone coverage
- Liaison for referring physicians/groups
- Patient registration
- Detail oriented
- Able to provide general company and services information
- Good verbal and written communication skills
- Compassionate, efficient, and professional
- Verify patient insurance and initiate prior authorizations
- Collect patient balances
- Coordinate with referral sources to obtain physician schedules
- General chart maintenance using Athena software
- Scan and upload documents to electronic chart
- Ordering of devices through NetSuite software
- Support the clinic staff and office flow
- Chart checks for fitting appointments using the standard checklist form
- Work closely with billing team to ensure all documentation for claims are uploaded
- General office organization
- Following standard processes
- Ability to multi-task
- Adaptable to a dynamic environment
- Exceptional computer skills
- Maintain HIPAA compliance
- Review patient no shows daily: Call, document, and reschedule appointments
- Schedule appointments for new appointments
- Coordinate follow up appointments with physicians
Position Requirements
- Requirements:
- Entry Level - experience in a healthcare environment a plus
- Computer competency skills (Excel, Word, Outlook)
- Excellent organization and communication skills
- Ability to manage multiple tasks
- Excellent customer service skills
- Professional phone manner
- Ability to work well with others
Boston O&P is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.
Job Summary
Full Time
Ambulatory Healthcare Services
$45k-56k (estimate)
05/18/2024
07/11/2024
bostonoandp.com
VOORHEES, NJ
100 - 200
1970
THOMAS MOORISSEY
$10M - $50M
Ambulatory Healthcare Services
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About Boston Orthotics and Prosthetics
Boston Orthotics & Prosthetics is the leading provider of pediatric orthotic bracing and prosthetics. Boston O&P maintains a network of educational support with several patient care clinics located in world class medical facilities, including Boston Children's Hospital and Children's Hospital of Philadelphia. Working closely with such diverse and progressive educational institutions allows Boston O&P to continuously test, streamline, and improve its products and processes for customers, partners, and patients. With a specialization in pediatric orthotic management, we continue to drive advance...ments in technology for the management of scoliosis, plagiocephaly, and various neuromuscular disorders. As the leader in specialized orthotics, Boston O&P has taken great pride in the training and development of the industry's top clinicians, technicians, and administrative staff. Our dedication on this front can be clearly seen through the skills, expertise, and enthusiasm of our education team, as well as the advancements in technology and treatment techniques that we carefully select, test, and bring forth to the industry. We take our role in advancing the orthotics and prosthetics profession seriously. We make sure that we are teamed up with only the best internal and external resources to help move forward. At Boston O&P we are very careful in our selection of both manufacturing and clinical partners. Please be sure to visit our website to learn more about the partnership group that we are proud to work with and the collective resources that are available through these partnerships.
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