Position Summary :

Business Assistant - Treatment Coordinator

Boulder County Smiles is looking for a Business Assistant to join our team. We are a state of the art office in Lafayette, CO with a patient focused atmosphere.

Our ideal candidate would be comfortable working with Dentrix, be familiar with dental insurance, comfortable submitting insurance claims, and overall a positive asset to our team family!

Schedule : Monday - Thursday 7 : 30AM to 5 : 00PM, Fridays 7 : 30AM to 2 : 00PM

Boulder County Smiles, much Heartland Dental supported office, is unique to the community and the patients they serve.

• Join a 14 person team that thrives on collaboration, communication, and community
• This position is for our ESTEEM Program 'Closer' / Treatment Plan Coordinator

Supporting our front office as a Business Assistant , you’ll be surrounded by camaraderie and partnership - where patients come first, and continuous learning is encouraged! Hard-working and motivated, the successful candidate will bring a passion for helping our team provide the best patient care to the communities they serve.

More about the role

• Greet and welcome patients as they enter the office to create a great first impression of our team
• Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies
• Utilize Dentrix for patient scheduling and records
• Schedule and confirm appointments for multiple providers in the office
• File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage
• Post insurance and patient payments and process accounts receivables
• Review treatment plan fees and payment options with patients
• Partner with the providers and team to implement Heartland Dental systems to optimize office potential

What You’ll Gain

• Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)
• Front loaded education and training, providing you the opportunity to develop to your full potential
• Opportunity to be a part of a secure company with 20 years of industry leading experience that provides a stable career with unlimited growth potential

Minimum Qualifications

• Experience working in a fast-paced and customer-centric environment
• Excellent communication and organizational skills
• The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required;

and the individual will need to protect PHI and maintain data safeguards.

Preferred Experience

• 1 years of experience in a dental or medical setting
• 1 years of experience with insurance billing and accounts receivable
• Dentrix or other dental software experience

Physical Requirements :

• Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position
• Prolonged periods sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds at times
• Availability to attend virtual training sessions (or in-person) periodically throughout the year

Last updated : 2024-05-17