Job Summary:Reporting to the Information Technology Director, the Network Technician is responsible for the installation, configuration, maintenance, and optimization of the organization's local area networks (LANs), wide area networks (WANs), and other networking systems.

Essential Functions and Responsibilities:

• Responsible for the installation, maintenance, and usage of the company's local area network
• Maintain technology operating platforms including but not limited to operating systems, security tools, server applications, servers, email systems, software, and hardware
• Install, configure, operate, maintain, monitor, manage, and troubleshoot networks (e.g., routers, switches, cabling, etc.)
• Establish and implement network policies, procedures and standards and ensures their conformance with information systems and company's objectives.
• Document network configurations, procedures, and troubleshooting steps.
• Perform server administration tasks, including user/group administration, security permissions, group policies, and print services
• Perform regular maintenance tasks, such as firmware updates, patch management, and network optimizations.
• Ensure security standards through routine/scheduled audits of backups, firewalls, and policies.
• Responsible for managing network performance and the maintenance of network security, ensuring security procedures are implemented and enforced. 
• Configure and manage Internet Protocol (IP) address space and VLANs, issue IP addresses for new equipment/workstations and troubleshoot IP address issues.
• Provide operational support in accordance with service level agreements; Recommend corrective action to restore systems during an outage.
• Collaborate with IT and business teams to assist in troubleshooting, identify root cause, and provide technical support when needed. 
• Maintain the plant infrastructure availability level of 99.9% or better. Report, investigate and resolve any issue preventing achievement of 99.9% availability.
• Remain current with evolving technological products and features and constantly changing business needs, internal standards, and industry best practice.
• Mentor, train and provide guidance to plant end users as needed; provide technical mentorship and cross-training to other peers and team members.

Required Knowledge, Skills and Abilities:

• Four-year related degree and/or related experience
• Minimum of 2 years related experience in field.
• Strong oral and interpersonal communication skills.
• Experience and Knowledge with network infrastructure and Microsoft operating environments
• Strong knowledge of networking protocols, including TCP/IP, DNS, DHCP, and VLANs.
• Understanding of cyber security including network intrusion, endpoint security, monitoring 
• Excellent troubleshooting skills and attention to detail
• Well-developed conflict management skills.
• Ability to work effectively as a member of a team. 
• Ability to work with confidential files and/or materials

Working Environment & Physical Demands:

• Normal office environment and sedentary work. This position will sit 50% of the time, and stand/walk 50% of the time. 
• Equipment used includes a personal computer, typewriter, telephone, copier, and facsimile machine.
• The physical activity of this position requires the ability to use hands, arms, and fingers for repetitive motions (typing on computer terminal, manipulating documents). 

This description has excluded the marginal functions that are incidental to the performance of the fundamental job duties. All duties and responsibilities are essential job functions. All requirements are subject to possible modifications to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees. This job description in no way states or implies these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related duties requested by their manager. Requirements are representative of minimum levels of knowledge, skills, and abilities. To perform this job successfully, the incumbent will possess the abilities and aptitudes to perform each duty proficiently. This document does not create an employment contract, implied or otherwise, other than an “at-will” employment relationship.