As one of the top growing Managed Service provider, we service many SMB clients including medical companies, insurance companies, financial firms, and nonprofits to name a few. We also have diverse service offerings including but not limited to Managed Services, IT Consulting, Cyber Security, and Cloud Solutions.

We are seeking a Sr. System Administrator "Jack of All Trades" to join our team and provide white glove support to our client base. The System Administrator will have exposure to diverse technologies including virtualization, cloud, networking, and windows systems. This is an ideal position for an IT Professional who has some hands on experience working for a Managed Service Provider (MSP) and is looking to quickly advance their career upward to gain more backend system administration exposure.

Responsibilities:

• Provide IT support for Microsoft's core business applications and virtual environments on Azure and VMware.
• Support services for Microsoft-related technologies, including Windows Server, Office 365, and SharePoint, as well as virtualization technologies on VMware and Azure.
• Implement and support remote access solutions like VPN and Microsoft Intune.
• Maintain remote monitoring and management systems and computer systems and network infrastructure.
• Provide technical services and support for WAN and LAN connectivity, routers, firewalls, and security.
• Improve customer satisfaction through effective communication, escalation of unresolved issues, and teamwork.
• Document internal processes and procedures and track time and expenses in ConnectWise.
• Stay up-to-date with current and emerging technologies.

Requirements:

• Experience working for a Managed Service Provider (MSP)
• Hands on experience with Active directory, M365, Windows OS
• Experience with ITGlue, CyberCNS, Vijilan, and ConnectWise Automate is a plus.
• Minimum of 4 years of professional IT experience

Benefits:

• Certification reimbursement
• Career development and formal training
• Yearly raises and promotions
• Matching 401(k), profit-sharing and medical coverage is provided.
• Car/ mileage reimbursement