Description

Membership Receptionist

Be the face of great futures!

Our Membership Receptionists interact with the clients that BGCTM serves on a daily basis and provide excellent customer service to youth, teens, families, and members of our community. Receptionists are also supported in their career development with ongoing training, a career roadmap detailing promotional timelines, and key performance indicators.

Our Mission: To enable all young people, especially those who need us most, to reach their full potential as caring, productive, responsible citizens.

These are some of the additional things you will do as a Membership Receptionist.

• Serve as the initial point of contact for members, parents and visitors.
• Provide information on Club programs to members, parents, visitors and phone inquiries.
• Work closely with program and administrative staff as needed.
• Develop and nurture strong relationships with youth and teens in our programs.
• Create and maintain a safe and positive environment for our community’s youth and teens.
• All BGCTM employees have the responsibility to help maintain the safety of our members and staff, and ensure an optimal club experience for all.

In exchange, BGCTM offers extensive benefits:

• Part time employees are enrolled for complimentary TeleHealth Advocacy including free teledoc and mental health services.
• When we say we nurture great connections and build great futures, we don’t just mean for the students; as a member of BGCTM, you’ll strengthen your future as well through annual tuition reimbursement.
• Plus, part time employees are eligible for PTO. 
• Pay starts at $14.00 an hour.

This is what your schedule could look like:

• This role is part time, with flexible scheduling to accommodate personal life or class schedules. We always aim for consistent schedules for our staff to promote work-life balance.
• Shifts are (Shifts vary based on location and breaks):
  • 7:00 am to 12:00 pm
  • 12:00 pm to 6:00 pm

Multiple locations (Reno, Sparks, Fernley, Ely)

Qualifications

We have great staff that can teach you skills on the job, but there are some traits that will make you more successful as an Education Counselor.

• You are a fun, energetic, and excited individual 
• You want to pursue a career in data entry, billing, and accounts receivable
• You have a passion for building a better community
• You have the ability to communicate and cooperate with children, other staff and parents.
• Minimum of 17 years or older

As part of our commitment to child and member safety, there are some additional steps that all hires will be asked to complete.

• You will need to provide 3 references. These references should be professional references if you have work experience. If you don’t have work experience, these references can be any non-family member over the age of 18 who can speak to your character and professionalism.
• You will also be asked to complete a drug screen for any illegal substances, background check, and fingerprint check.

We have a commitment to being great.

At Boys & Girls Club of Truckee Meadows, you’ll have the opportunity to lead a great life, inspired by GREAT values: Generous, Respectful, Encouraging, Accountability, and Trustworthy. Boys & Girls Club of Truckee Meadows is committed to practicing those values to create places where every kid feels safe and connected—a place to belong and a place to become—and a fun, positive work environment where you can be sure you’re making a difference.

For more about what makes Boys & Girls Club of Truckee Meadows a great place to work, visit our employment page at https://bgctm.org/careers/ and view testimonials from our staff!