POSITION SUMMARY: Assists with data management, social media, webpage, membership inquiries and applications, maintains membership files/records, and billing. May assist with other administrative or clerical support activities.

QUALIFICATION REQUIREMENTS:

Knowledge, Education, Experience & Skills

• High School Diploma or GED; AA degree in Data Management preferred*
• Experience in customer service experience (computers, software, phone, and data

management) required

• Ability to communicate effectively with families, staff, volunteers, and Club supporters

in person, over the phone, and through email

• Ability to use Microsoft Word and Excel; ability to maintain organized electronic files
• Ability to use Google Suites and applications
• Ability to use Salesforce
• Ability to use QuickBooks
• Ability to use Squarespace web design
• Ability to adjust to a fast pace of work, think on your feet, and use common sense
• Ability to work independently and in a team-oriented environment
• Ability to bend and lift up to 25 pounds

KEY ROLES

Competency Areas:

• Provide basic and accurate information in-person and via phone/email.
• Answer, screen, and forward incoming phone calls.
• Assist with conference room/call assignments and set ups as needed.
• Perform other clerical receptionist duties such as photocopying, sorting, filing, and data entry, for Administrative Office staff as needed.
• Act as main point of contact for all Club / Administrative Office communications for Salesforce
• Manage the general Club email info account and distribute or respond to messages as appropriate.
• Manage and update general voicemail/message service for updates as needed. Receive and distribute messages accordingly.
• Make ID badges and emails for team members
• Manage Club website / ORG social media
• Salesforce
• Billing
• Ensure office common areas are tidy and presentable

ADDITIONAL RESPONSIBILITIES

Supervisory Responsibilities

Budget Responsibilities

Relationships

Internal: Maintains close, daily contact with Club staff (professional and volunteer), Club members, and supervisors to receive/provide information, discuss issues, explain, or interpret guidelines/instructions.

External: Maintains contact as needed with external community groups, schools, members’ parents, and others to assist in resolving problems.

Job Type: Full-time

Pay: $14.50 - $15.50 per hour

Expected hours: 40 per week

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekends as needed

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Marietta, OH 45750 (Required)

Ability to Relocate:

• Marietta, OH 45750: Relocate before starting work (Required)

Work Location: In person