We are looking to add to our team here at the Boys and Girls Club! If you have a passion for supporting youth, families, and the community, and also enjoy performing clerical detail oriented tasks the Membership Coordinator position might be a great fit for you!

Great Futures Start Here!!

Position Summary: The Membership Coordinator is primarily responsible for supporting the daily operations of the front desk of a particular Unit of the Boys & Girls Club of Springfield under the guidance and direction of the Unit Director. The Membership Coordinator supports managers and employees through a variety of tasks related to organization and will be expected to communicate effectively with a variety of stakeholders using a number of communication techniques.

Key Qualifications:

• Minimum of High School diploma or equivalent experience.
• Experience working with youth in a guidance-oriented atmosphere

preferred. Missouri Class E Driver’s License preferred.

• Ability to complete tasks accurately and in a timely manner.

Key Responsibilities:

• Ensures that the overall Club environment is safe and inviting for all Club Members.
• Greets visitors professionally as they enter the building and provides the information they need and/or directs them to the appropriate staff member.
• Answers telephone calls professionally, provides the information needed for the caller and/or directs them to the appropriate staff member; Handles phone messages when applicable.
• Ensures the front desk area is neat and presentable with current Boys & Girls Club information available for guests to view and/or take with them.
• Is knowledgeable and trained to maintain the Member Tracking Membership system by processing all new and renewal memberships accurately and timely; secures missing information where possible.
• Ensure that daily and program attendance is accurately recorded and documented in the Member Tracking membership system.
• Maintain daily, weekly, monthly data and membership reports as needed for program support and funding requirements.
• Collect membership fees with applications and issue paid receipts.
• Ensure Club families are current with their membership fees throughout each season.
• Work with families to set up payment plans for membership fees and apply scholarships.
• Manages the Boys & Girls Club Membership Scholarship Program.
• Secure all monies collected and prepare deposits daily.
• Assists in processing donations.
• Processes other data when applicable - special event attendees, mailing lists, board lists, volunteer lists, etc.
• Generates mail merges for membership mailings, thank yous, mailing labels, seasonal cards, invitations, etc.
• Seeks advice from the Unit Director to help resolve concerns or issues as they arise.
• Assists directors in training and placing volunteers to support overall program operations.
• When responsible, grant and program reports are completed in an accurate and timely fashion.
• Establishes effective and trusting relationships with Club members, parents, donors, Board members, and all other Club visitors.

Additional Responsibilities:

• Participation in special programs and/or events.
• Provide first aid.
• Assist with or complete special assignments or other duties as deemed necessary by supervisor.

EQUAL EMPLOYMENT OPPORTUNITY POLICY
Boys & Girls Club of Springfield provides equal employment opportunities to all
employees and applicants for employment and prohibits discrimination and
harassment of any type without regard to race, color, religion, age, sex, national
origin, disability status, genetics, protected veteran status, sexual orientation,
gender identity or expression, or any other characteristic protected by federal, state
or local laws. This policy applies to all terms and conditions of employment,
including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Our Mission: To enable all young people, especially those who need us most, to reach their full potential as productive, caring, responsible citizens.

Our Vision: To provide a world-class Club Experience that assures success is within reach of every young person who enters our doors, with all members on track to graduate from high school with a plan for the future, demonstrating good character and citizenship, and living a healthy lifestyle.

Our Goals:

• Strive for equal opportunity/access and foster respect for human dignity.
• Prepare youth to live in a richly diverse society. Initiate and promote services and experiences which enhance the quality of life.
• Provide programs and services that are relevant to changing needs. Develop a strong voice on behalf of youth.

Our Commitment to Inclusion: We believe every kid has what it takes. Our mission fuels our commitment to promoting safe, positive and inclusive environments for all. We support all youth and teens – of every race, ethnicity, gender, gender expression, sexual orientation, ability, socio-economic status, and religion – in reaching their full potential.

Our Youth Development Strategy:

• Build a safe, positive environment
• Establish supportive relationships
• Offer opportunities and set expectations
• Create fun
• Provide recognition

Our Commitments to Each Other:

• We are committed to a positive work environment
• We are committed to having people work in both their passion and strengths
• We are committed to being better and never settling for mediocrity
• We are committed to our mission, over and against our egos
• We are committed to open, honest communication
• We are committed to owning our performance, decisions, and mistakes

Our Core Values:

• Member Centered
• Intentional
• Adaptable
• Relevant
• Altruistic
• Accountable

Job Type: Full-time

Pay: $15.00 per hour

Benefits:

• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person