Director of Operations

PRIMARY FUNCTION:

Oversee Club operations and programs with primary concern for program development and implementation; staff development; supervision of assigned staff; facilities; and the production and administration of the clubs’ budget. The position provides counsel to the administrative team in the development and implementation of policies and practices that comply with the Boys & Girls Club’s mission, values, and regulations.

ESSENTIAL JOB RESPONSIBILITIES:

Leadership

1. Lead the development and implementation of operations, programs, services and activities that facilitate achievement of Youth Development Outcomes.

2. Provide recommendations to the CEO to ensure the organization is provided with timely and relevant information in all areas of child and club safety.

Strategic Planning

3. Oversee the identification and evaluation of opportunities to improve program effectiveness on the basis of participation and achievement of stated goals; recommend modifications to improve program performance, as appropriate.

Resource Management

4. Coordinate club budget development; monitor and report variances in revenues and expenditures.

5. Manage administrative and operational processes, overseeing the maintenance and repair of buildings, equipment, and other facilities.

6. Manage performance of assigned staff in achieving goals, providing technical assistance in program design, development, community relations and program operations.

7. Plan and implement a staff development and training program.

Partnership Development and Public Relations

8. Develop collaborative partnerships with other youth serving organizations, members, parents, families and community organizations.

9. Support Board Committees i.e. safety, finance, programming, as assigned.

10. Participate in activities to maintain good public relations for Club programs, services and activities.

ADDITIONAL RESPONSIBILITIES:

1. May assist in the administration of restricted programs by overseeing program operations at each location; ensure the completion of required reports; and preparation of any required interagency reports.

2. May be responsible for managing human resources programs and systems including recruitment, employee relations, compensation and benefits, training and development.

RELATIONSHIPS:

Internal: Maintains close contact with assigned staff (unit directors, assistant unit directors and youth development professionals) to provide technical assistance in matters of programming and operations; interacts regularly with the CEO and as assigned with the Board and its Committees.

External: Maintains contact with external community groups, schools, and others.

SKILLS/KNOWLEDGE REQUIRED:

• Bachelor's degree from an accredited college or university.

• A minimum of five years’ work experience in non-profit agency operations management and supervision, or an equivalent combination of experience and education.

• Considerable knowledge of the mission, objectives, policies, programs and procedures of Boys & Girls Clubs; of the principles and practices of non-profit organizations.

• Demonstrated ability to organize, direct and coordinate operations; in personnel supervision, the recruitment and retention of key personnel; facilities management; and budget management.

• Strong communication skills, both verbal and written.

• Ability to manage multiple tasks and to develop solutions to problems with limited supervision.

• Ability to establish and maintain effective working relationships with Club staff, subordinates, Board members, community groups, and other related agencies.

DISCLAIMER:

All the above duties and responsibilities are essential job functions subject to reasonable accommodation. All job requirements listed indicate the minimum level of knowledge, skills and/or ability to perform the job proficiently. This job description is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Individuals may be required to perform any other job-related instructions as requested by their supervisor, subject to reasonable accommodation.

Job Type: Full-time

Pay: $55,000.00 - $65,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Commute:

• Bay City, MI (Required)

Ability to Relocate:

• Bay City, MI: Relocate before starting work (Required)

Willingness to travel:

• 25% (Preferred)

Work Location: In person

Salary : $55,000 - $65,000