LOCATION: 2043 N 64th Dr, Phoenix, AZ 85035
FLSA STATUS: Non-Exempt
REPORTS TO: Program Director
DIVISION: Club Operations
DIRECT REPORTS: N/A

JOB SUMMARY

The Branch Administrative Coordinator is responsible for coordinating the front desk receptionist and administrative

duties for the branch. Responsibilities include: greeting members and visitors, compiling and tracking information for

reports, entering data into club database system and supporting the Food program.

JOB RESPONSBILITIES

▪ Receives and processes membership applications and session enrollments

▪ Supports the administration of the Food program

▪ Manages member attendance records

▪ Manages front desk reception area

▪ Manages receipt of all membership payments

EDUCATION and/or EXPERIENCE, LICENSURE and CERTIFICATION

▪ Must possess a high school diploma or equivalency certificate and 6 months of work related Customer Service

experience

▪ Must obtain/maintain a current CPR, First Aid, and Food Handler’s Certification (within first 90 days of employment)

▪ Must have and maintain a valid Arizona driver’s license

KNOWLEDGE, ABILITY and SKILLS

▪ Working knowledge of federal and state laws and company policies and procedures

▪ Ability to participates in investigations

▪ Ability to support the physical property and assets of the Club

▪ Ability to maintain and cultivate excellent member/family and community relationships and possess excellent

customer service skills

▪ Ability to interact effectively and communicate (in writing and orally) with a variety of youth, staff, volunteers,

families, and community members.

▪ Proficient skills in the use of Microsoft Office software, including Outlook, Word, and Excel

▪ Ability to articulate for giving, serve as an ambassador, engage in relationship building and promote philanthropy

▪ Ability to support the efficiency of Volunteers and future workforce needs to support volunteer program operation

WORKING CONDITIONS and DRIVING

▪ Travel between Boys & Girls Clubs of the Valley site and schools and various field trip sites as well as in the

community is required. Must meet the insurance standards of Boys & Girls Clubs of the Valley

▪ Work is primarily performed in the Club and local community

▪ Hours are based on school calendar – evening hours are required during the school year; hours will vary during summer and school breaks; occasional weekend hours are required