Braman Motorcars has an immediate opportunity for a candidate who is professional, responsible, detail oriented and who thrives working in fast-paced environments for a full-time Towing Coordinator position in our Service Department.

Responsibilities:

• Must have good communication skills and ability to handle customer situations and/or complaints.
• Towing dispatch - schedule and enter pick-ups and deliveries into the calendar, and Beacon Dispatch Anywhere program.
• Must be able to coordinate and effectively communicate information to service employees and management.
• Must have proficient knowledge of word and excel and be able to monitor and produce reports.
• Work with loaner car representative and provide backup support when loaner car representative is absent.
• Must be able to answer telephone calls, routing calls to the proper individual and taking messages as needed.
• Must be able to communicate via email.
• Must be properly groomed, professional in presentation and in compliance with Dealership dress code.
• Hours of work are Monday through Friday 8am 5pm, however business levels will require working on Saturdays occasionally.
• Job requires sitting at a desk, working on a computer and answering busy telephone lines.
• Assist service advisors with processing purchase orders for pick-up and delivery of customer's vehicles.
• Contact customers to assist with arranging delivery times.
• Provide general administrative assistance to the service manager and advisors as needed.
• Must have excellent organizational and computer skills.
• Other duties as required.

Job Type: Full-time

Pay: From $18.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Microsoft Office: 3 years (Required)
• Customer Service: 4 years (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person