47 Customer Service Representative Jobs in Springfield, MA
Braman Termite & Pest Elimination is Hiring a Customer Service Representative Near Springfield, MA
Braman is seeking a Customer Service Representative to effectively conduct inside sales calls, scheduling, and customer/technician communications by performing the following essential duties:
- Receives and processes a high volume of phone calls from clients, prospective customers, and Braman employees in a prompt, courteous manner.
- Provides accurate answers to client questions.
- Conducts inside sales activities for residential and commercial customers, such as selling services to prospective clients and upgrading existing services.
- Conducts routing activities and schedules appointments for technicians and sales staff. Arranges service appointments with clients as directed by Service Manager and CSR Supervisor.
- Facilitates effective communication in a timely manner to peers, clients, and management. Relays messages in an accurate and reliable manner.
- Interacts with others in a friendly, positive, and professional manner.
- Effectively uses communication technologies as required.
- Must have professional demeanor and friendly rapport.
- Exceptional phone presence.
- Must have strong work ethic
- Competency to prioritize and handle multiple tasks in a changing work environment.
- Well organized, with a high degree of accuracy and attention to detail.
- Excellent written and verbal communication skills.
- 2 years of inside sales/call center experience required.
- Full time 40 hours per week
- Quarterly bonus-incentive program;
- 401K retirement plan;
- Health, dental, vision, short-term disability, accident and critical illness insurance;
- Company-Paid Life Insurance;
- Paid vacation, holidays, and sick time
- Employee Assistance Program
Job Summary
Full Time
$40k-50k (estimate)
06/05/2024
07/03/2024
bramanpest.com
AGAWAM, MA
200 - 500
1890
Private
GERALD LAZARUS
$10M - $50M
Related Companies
The job skills required for Customer Service Representative include Customer Service, Call Center, CSR, Communication Skills, Scheduling, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
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