Account Development Representative

Account Development Representative (Inside Sales Position)

Reports to:  Wholesale Sales Director

Work location:  Remote

General Position Summary

Sells products or services via phone for Breezy Hill Nursery while positively and proudly representing our brand. Manages relationships with customers, serving as the key point of contact, from initial lead outreach to when a purchase is ultimately made. Treats the customer’s business as they would their own.

Essential Functions

 Present and sell all company products to new and existing customers to ensure we are maintaining or increasing business.

 Prospect, qualify, and contact potential customers (leads) to increase sales revenue, improve margin and grow the

total number of accounts in the territory.

  Maintains accurate customer data via the company’s CRM.

 Negotiate with leads and use persuasion techniques to overcome objections and land deals that are beneficial to

the company, while also providing customers with optimal value.

 Close sales and ensure customers’ orders are entered and needs are met to ensure we are capturing sales and

responding to customer needs.

 Partner with the customer relative to their goals but also bring ideas to educate the customer and positively

challenge them to think differently.

   Collaborate with the Marketing Team to develop targeted campaigns and promotions for B2B   

      customers.

    Attend industry events and sales training as needed (involves occasional overnights).

Skills and Qualifications

REQUIREMENTS:

EDUCATION:   Minimum High school diploma or equivalent.

PREFERRED:  Degree in Ornamental Horticulture or related field. 

EXPERIENCE: One to two years of nursery sales or other relevant sales or customer experience.

SKILLS: 

     Knowledgeable about ornamental plant material used in midwestern landscapes. 

     Intermediate experience using Microsoft Office OS or related products required.

     Enjoys working with diverse clientele.

     Has excellent communication and interpersonal skills.

 Possesses good math skills (understands margin, mark up, etc.).

 Recognizes challenges then creates solutions to them and follows through with stakeholders (customers,

teammates, business partners, etc.)

     Uses data to provide insights on trends; turns insights into actionable strategies

     Has the ability to express themselves confidently while also respecting others’ opinions

PHYSICAL: Must be able to sit, stand for extended periods. Be able to lift a minimum of 35 lbs.

WORKING CONDITIONS:  Able to work in an office environment, talk to customers via phone the majority of the day, attend periodic in-person sales meetings and occasional industry events.

     Knowledgeable about ornamental plant material used in midwestern landscapes. 

     Intermediate experience using Microsoft Office OS or related products required.

     Enjoys working with diverse clientele.

     Has excellent communication and interpersonal skills.

 Possesses good math skills (understands margin, mark up, etc.).

 Recognizes challenges then creates solutions to them and follows through with stakeholders (customers,

teammates, business partners, etc.)

     Uses data to provide insights on trends; turns insights into actionable strategies

     Has the ability to express themselves confidently while also respecting others’ opinions