42 Customer Service Representative Jobs in Pomona, CA
Brenntag is Hiring a Customer Service Representative Near Pomona, CA
YOUR ROLE & RESPONSIBILITIESCheck and confirm all received orders
Sales order processing – accurate capturing and processing of sales orders onto ERP system
Report discrepancies with sales orders in terms of margins, stock levels, etc.
Back order monitoring and processing
Assist Product Managers with inventory management by monitoring and reporting unusual orders, new opportunities and customer requirements in terms of usage, quantity, etc.
Ongoing communication with AM’s and PM’s to ensure optimisation of stock availability
Liaise with customers and operations on the tracking and progress of deliveries, informing customers of any unforeseen delays
Handle customer queries and enquiries.
Provide feedback to Account Managers, on customer activities/complaints concerning their portfolio of customers.
Identify sales leads and refer to relevant Account Managers
Minimise daily operational costs and wastage (credit notes)
Build and maintain relationships with internal and external customers
Maintain customer service and quality standards.
Weekly and monthly reporting according to required standards.
Up-to-date and accurate document management
Compliance with company implemented policies, procedures Safety, Health and Environment standards
YOUR PROFILEMatric or NQF Equivalent.
Diploma/National certificate in business administration preferred
2-4 years, experience in chemical industry advantageous
Must be computer literate in MS office.
Working knowledge of SAP advantageous.
OUR OFFER>
INTERESTED?We look forward receiving your application.
Brenntag provides equal employment opportunities to qualified applicants and employees of all backgrounds and identities to create a workplace where difference is valued because it forms a resilient and more innovative organization. We do not discriminate on the basis of age, disability, gender identity, sexual orientation, ethnicity, race, religion or belief, parental and family status, or any other protected characteristic. We welcome applications from women, men and non-binary candidates of all ethnicities and socio-economic backgrounds.
Job Summary
Full Time
Wholesale
$44k-56k (estimate)
06/08/2024
07/14/2024
brenntag.com
SOUTH PLAINFIELD, NJ
7,500 - 15,000
1874
STEVEN TERWINDT
$3B - $5B
Wholesale
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About Brenntag
Brenntag ConnectingChemistry worldwide Brenntag is the global market leader in chemicals and ingredients distribution. The company holds a central role in connecting customers and suppliers of the chemical industry. Headquartered in Essen, Germany, Brenntag has more than 17,000 employees worldwide and operates a network of more than 670 sites in 77 countries. In 2020, Brenntag generated sales of around 11.8 billion EUR. The two global divisions, Brenntag Essentials and Brenntag Specialties, provide a full-line portfolio of industrial and specialty chemicals and ingredients as well as tailor-m...ade application, marketing and supply chain solutions, technical and formulation support, comprehensive regulatory know-how, and digital solutions for a wide range of industries. In the field of sustainability, Brenntag pursues specific goals and is committed to sustainable solutions in its own sector and the industries served. Brenntag shares are listed at the Frankfurt Stock Exchange and are included in the MDAX and DAX 50 ESG.
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The job skills required for Customer Service Representative include Customer Service, Coordination, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
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