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Overview:
We are seeking a dedicated Service Writer to join our team. The ideal candidate will have a passion for the automotive industry and possess strong communication skills to assist customers with their service needs.
Duties:
- Communicate with customers to determine their automotive service requirements
- Prepare accurate service estimates and quotes
- Schedule service appointments and follow up with customers on service status
- Coordinate with technicians to ensure timely completion of services
- Maintain detailed records of customer interactions and service history
- Provide exceptional customer service throughout the service process
Skills:
- Proficiency in automotive maintenance, service, repair, tire services, suspension, alignment, air brake systems, transmission services, oil changes, and general mechanic knowledge
- Experience in dealership or auto service management is a plus
- Strong communication skills to effectively interact with customers and technicians
- Ability to multitask in a fast-paced environment and prioritize work efficiently
Join our team and enjoy competitive pay, opportunities for career growth, and a supportive work environment. If you have a passion for automotive services and customer satisfaction, we want to hear from you!
Job Type: Full-time
Pay: $60,000.00 - $90,000.00 per year
Benefits:
Day range:
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Ability to Commute:
Work Location: In person
Full Time
Consumer Services
$51k-74k (estimate)
06/19/2024
10/15/2024
The following is the career advancement route for Service Writer/Manager positions, which can be used as a reference in future career path planning. As a Service Writer/Manager, it can be promoted into senior positions as a Returns Clerk III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Writer/Manager. You can explore the career advancement for a Service Writer/Manager below and select your interested title to get hiring information.