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Automotive Service Advisor
Apply
$44k-59k (estimate)
Full Time 4 Days Ago
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Master Chevrolet Cadillac is Hiring an Automotive Service Advisor Near Aiken, SC

Automotive Service Advisor
Master Chevrolet Cadillac of Aiken, SC is currently hiring for an Automotive Service Advisor to add to our team. We are looking for a talented individual who can assist guests in our service department and offer a fantastic experience when they visit our dealership. The ideal candidate is hard-working and motivated to thrive in their role while complimenting the team.
What We Offer
  • Competitive pay
  • Health insurance
  • Paid vacation and paid holidays
  • Professional work environment
  • Comprehensive training
Responsibilities
  • Greet all Service Drive Customers promptly
  • Quickly and accurately obtain all Customer and Vehicle information
  • Clearly complete a Service Drive Walk Around and note all symptoms from the customer as well as all noticeable maintenance
  • Recommend to Customer both required and recommended maintenance
  • Prepare a clear and accurate estimate for the customer with accurate timelines for completion
  • Monitor the progress of repairs and inform the customer of additional vehicle needs as required
  • Follow up with Customer on the progress of repairs
  • Verify the final invoice and inform Customer of all repairs completed
  • Complete an active delivery with the Customer

Qualifications
  • Communicate effectively with our customers via Phone, Internet or Text
  • Check email frequently and respond to customer inquiries immediately
  • Maintain great CSI
  • Set appointments for our customers and properly outline timelines for repair
  • Learn and maintain a thorough knowledge of Dealership policies, products, and procedures
  • Establish personal goals that are consistent with the productivity requirements of the Dealership
  • Maintain a professional appearance
We are an equal opportunity employer and value diversity. All employment is decided on the basis of qualifications, merit and business need.

Job Summary

JOB TYPE

Full Time

SALARY

$44k-59k (estimate)

POST DATE

06/26/2024

EXPIRATION DATE

07/13/2024

WEBSITE

cadillac.com

HEADQUARTERS

AIKEN, SC

SIZE

200 - 500

FOUNDED

2002

CEO

WILLIAM SCHAFER III

REVENUE

$50M - $200M

INDUSTRY

Retail

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The following is the career advancement route for Automotive Service Advisor positions, which can be used as a reference in future career path planning. As an Automotive Service Advisor, it can be promoted into senior positions as a Customer Success Associate II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Automotive Service Advisor. You can explore the career advancement for an Automotive Service Advisor below and select your interested title to get hiring information.

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