Company Overview

GCR is one of the largest full-service Tire & Service companies in the nation. Our extensive network of tire stores provides greater availability for customers to purchase tires and related services. GCR Tires & Service is a division of Bridgestone Americas Tire Operations (BATO), providing outstanding service from well over 200 locations in 48 US States and Eastern Canada. GCR Tires & Service has the right mix of service, new tire and re-tread knowledge to ensure the ongoing success of our customers. Most of our locations also offer 24-hour roadside assistance. We offer a wide variety of passenger, light truck, medium truck, agricultural, industrial and off the road tires from brands such as Bridgestone, Firestone, and many more.

Position Summary

Responsible for every aspect of the store operation, which includes: selecting, coaching and developing store teammates as well as merchandising, advertising and promotion of products and services.

Responsibilities

• Customer service
• Drive store Sales & promotions
• Build Customer Satisfaction & Loyalty
• Creating Results for Teammates, Customers and the Company
• Understand alternative tire sourcing and competitors
• Payroll, budgets and store goals
• Responsible for record keeping and relevant financial information
• Manage, schedule and assign staff according to their skill level
• Attend paid training to stay up-to-date with new developments in the automotive service industry
• Follow up with customers to obtain feedback and ensure they are satisfied with received
• Other duties as assigned
Preferred Qualifications:
• 2-year college degree or equivalent

Relevant experience and education required