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**Store Manager**
Employee: Regular : Full time
Location: Westminster , MD
Team: Retail
: 2021_36300
Zip Code: 21157
Posted Date: 2021-12-02 13:00:00
**Company Overview**
Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $3 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career. Whatever role you fill, when you represent the Bridgestone name, you are a valued teammate, and part of our larger mission to Serve Society with Superior Quality. We start by offering each teammate more than just competitive pay. We provide formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full-time and part-time employees, and a 401k plan to help build towards your future. We believe people can only provide superior service and quality to others when they are allowed to bring their whole self to work and know they are supported. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you are made of. Show us the smart stuff, the tough stuff, the bold, beautiful and brave stuff. Because who you are is what we need. **Job Description**
Manage retail store location operation and ensure that tire unit sales, automobile service sales, customer retention, and overall operating profit opportunities are maximized. **Responsibilities**
Customer service
Drive store Sales & promotions
Build Customer Satisfaction & Loyalty
Creating Results for Teammates, Customers and the Company
Understand alternative tire sourcing and competitors
Payroll, budgets and store goals
Responsible for record keeping and relevant financial information
Manage, schedule and assign staff according to their skill level
Attend paid training to stay up-to-date with new developments in the automotive service industry
Follow up with customers to obtain feedback and ensure they are satisfied with received
Other duties as assigned
**Preferred Qualifications:**
2-year college degree or equivalent
**Qualifications**
* High School Diploma or equivalent
* Demonstrated success in retail sales management
* Problem solving as it relates to customer complaints
* Aptitude to manage inventory, order scheduling, and ongoing merchandising displays
* Must be able to assist customers for personal sales as well as complaints to ensure customer retention and loyalty
* Teammate and customer communication skills
* Negotiation and conflict resolution skills
* Must have a valid automobile drivers license at all times and be able to drive customer and company vehicles
* Must have completed all of the current and required BSRO store education courses & modules required for this position
**Employee Type**
Regular : Full time
Full Time
$64k-99k (estimate)
09/12/2024
09/25/2024
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Quotes from people on Store Manager job description and responsibilities
A grocery store manager minimally needs to have a high school diploma, although some grocery chains may require a college degree.
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A store manager manages and oversees their team members, ensuring the completion of tasks to a specific standard.
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A store manager may communicate with a wide range of customers and team members daily.
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A store manager must also be able to plan and share strategies to boost sales performance and provide the needed support for the employees by communicating with them regularly, listening on suggestions, and taking necessary actions for complaints as requi
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A store manager takes responsibility for managing the day-to-day operations and employees at a retail store.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Store Manager jobs
Ability to connect with the customer.
01/07/2022: Macon, GA
Don’t fall for advertising gimmicks.
11/30/2021: New Suffolk, NY
Job adverts call for good English skills.
01/03/2022: Salisbury, NC
Maintain the sales environment of the store.
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Maintaining records related to the staff’s salary and leaves.
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