Job Summary: The OEM Certified Technician is responsible for performing high-quality maintenance, diagnostic, and repair services on products following the OEM standards and specifications. This role requires advanced technical knowledge, hands-on skills, and a commitment to delivering exceptional customer service.

Key Responsibilities:

• Perform routine maintenance and repairs on OEM products.
• Conduct diagnostic tests to identify issues and determine appropriate solutions.
• Adhere to OEM guidelines and specifications during all maintenance and repair activities to ensure product integrity and safety.
• Stay up-to-date with the latest OEM training, certifications, and service bulletins.
• Ensure all work areas are clean and organized.
• Communicate effectively with advisors, explaining the nature of the problems, the work that needs to be done, and the estimated timeframes.
• Collaborate with other technicians and support staff to ensure efficient workflow and customer satisfaction.
• Follow all safety protocols and procedures to maintain a safe working environment.

Qualifications:

• High school diploma or equivalent; technical or vocational training is preferred.
• OEM certification relevant to the specific industry or product line (e.g., ASE certification for automotive technicians).
• Proven experience as a technician in the relevant field.
• Strong diagnostic and problem-solving skills.
• Proficiency with OEM diagnostic tools and software.
• Excellent communication and service skills.
• Ability to work independently and as part of a team.
• Attention to detail and commitment to quality workmanship.
• Physical ability to perform the duties of the job, including lifting, bending, and working in confined spaces.

Additional Requirements:

• Valid driver's license.
• Willingness to undergo continuous training and certification as required by the OEM.

Compensation:

• Wages will be commensurate with experience and qualifications.
• Benefits include health insurance, dental, vision, paid time off, as well as paid training.