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The Automotive Service Advisor is the primary point of contact between customers and the service department. This role involves understanding customer needs, providing service recommendations, managing repair orders, and ensuring customer satisfaction. The Service Advisor must possess excellent communication skills, a strong understanding of automotive repair processes, and the ability to provide a high level of customer service.
Key ResponsibilitiesCustomer Interaction:
Service Recommendations:
Repair Order Management:
Customer Communication:
Customer Retention:
Administrative Tasks:
Compliance and Safety:
The ideal candidate for the Automotive Service Advisor position will be customer-focused, knowledgeable about automotive repair, and skilled in sales and communication. This role is crucial in ensuring a positive customer experience and the smooth operation of the service department.
Full Time
$39k-48k (estimate)
06/28/2024
07/13/2024
briggskia.net
TOPEKA, KS
50 - 100
Private
RUSSEL BRIGGS
$5M - $10M
Retail
The following is the career advancement route for Automotive Service Advisor positions, which can be used as a reference in future career path planning. As an Automotive Service Advisor, it can be promoted into senior positions as a Customer Success Associate II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Automotive Service Advisor. You can explore the career advancement for an Automotive Service Advisor below and select your interested title to get hiring information.