IT Architect Support Specialist

BYU's Office of Information Technology (OIT) is passionate about supporting thousands of students, faculty, and staff of our campus community every day. We are committed to growth, whether that is through offering employee trainings to build skills or providing students with invaluable hands-on work experiences. We care about our employees maintaining a great work-life balance, so we provide flexibility with scheduling and remote work when possible. OIT has a positive, caring environment that values collaboration, commitment, and customer service. Our goal is to offer excellent service to the University, while striving to assist individuals in their quest for perfection and eternal life.

Job Summary

The IT Architect Support Specialist works with the CES IT Architect and the Office of Information Technology (OIT) Portfolio Architects to learn and support the design, implementation, and maintenance of IT architecture initiatives and projects. In this position, you will collaborate with cross-functional teams to gather and organize IT architecture design patterns for potential publication. You will build upon on understanding of IT infrastructure, including platform, security, network, and cloud, to help develop and maintain technical documentation, including system architecture and data flow diagrams. This position facilitates the publication of IT architectural artifacts and maintains the CES IT Architecture web portal.

In this role, you will lead the logistics of the OIT Portfolio Architecture Council including the planning and preparation for Architects Roundtable and other architect meetings. The IT Architect Support Specialist supervises the daily work of a small team of IT architecture students or interns, ensuring they can complete work successfully and overcome roadblocks. You will become a mentor through assisting students in meeting their project goals. Additionally, this position keeps track of project details and progress (project scope, schedule, resources, and budget).

What you'll do:

• Create and maintain technical documentation and artifacts including architecture and data flows
• Build and maintain architecture web sites, portals and other publications
• Keep track of project details and progress
• Help students meet project goals and overcome project challenges
• Collaborate with cross-functional teams to help influence the direction of projects
• Build presentations, diagrams and other documentation for different teams and audiences
• Organize and schedule team meetings, making all necessary arrangements

What BYU can offer you:

• 401k matching
• No-cost participation in a retirement savings program
• On-campus parking
• Free UTA passes for you and your dependents
• Discounts at the BYU Store and on the many events at BYU
• ...And much, much more.

What we are looking for:

Education and Experience:

Minimum Required: 2 years of IT, product/project management, or business analysis education and/or experience

Skills, abilities, or knowledge:

You are not required to have experience in all areas listed below. What you don't know we can teach you. We are seeking the most qualified candidates; the more you have, the more likely you are to be selected. Compensation will be commensurate with experience and skills.

• Understanding of product and project strategy and planning
• Problem management skills
• Responsive to team and customer needs
• Excellent listening skills, and verbal and written communication skills
• Excellent interpersonal, communication and presentation skills
• Ability to collaborate and build relationships with others on a team or across the unit to achieve results and synergy
• Ability to formulate innovative solutions to meet business needs
• Experience with programming or scripting and databases
• Version control with a system such as Git and Github
• Creation of diagrams and process flows
• Online content creation using standard content management systems
• Basic understanding of IT infrastructure concepts, including platform, security, network, and cloud technologies
• Concise technical writing ability

Employee Class: 3/4 Time (28 hour)
Work Location: Provo Campus
Desired Start Date: As soon as possible
Job Close Date: 05/31/2024
Pay Level: 49
Approximate Starting Salary: $21.50 - $27.75 hourly, depending on qualifications
Documents Required at time of Application:
Optional: Resume
Members of The Church of Jesus Christ of Latter-day Saints must hold and be worthy to hold a current temple recommend.
Brigham Young University is an equal opportunity employer, including disability and protected veteran status.
Brigham Young University (BYU) is widely recognized not just for its world-class education, but for its deep commitment to inspired religious values. Gathered together in a Christ-centered atmosphere, BYU employees are a vital part of a community of belonging, where we value the experiences, perspectives, and talents of each individual. If you share in our devotion to faith and to excellence, we have a place for you here at BYU!