The Company is currently seeking a Receptionist for its Title Division to act as the initial contact for customers in both face-to-face and phone interactions.
At Brightland Homes, LTD. we pride ourselves on our culture and our ability to make our company a place that employees enjoy coming to work each day. We believe hard work is important but we also know that balance is essential. We encourage employees in becoming their best, both personally and professionally. Everything we produce is a result of the hard work and talent of our team members. We believe that when good ideas are shared, even better things can happen.
The Company offers numerous options to help its employees achieve their financial, professional, and wellness goals including:
Medical, dental, and vision insurance options
Paid time off
Company provided life insurance policy
401(k) plan and match
Gym membership reimbursement
Career development and opportunities for advancement
Charitable activities and more
General Duties and Responsibilities:
Operate telephone to answer, screen, or forward calls, provide information, take messages, assist customers, or schedule appointments
Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations
Transmit information or documents to customers, using computer, mail, or facsimile machine
Open new files; order HOA documents, tax certificates
Prepare physical file folder
Scan and transfer documents into folders as instructed
Prepare and send recordable documents each day
File and maintain records
Monitor office supplies and prepare an office supply list
Maintain an organized and clean reception area including fluffing pillows, straightening magazines, utilizing air freshener, and maintaining the coffee machine
Maintain kitchen including preparation of kitchen supply list
Collect, sort, distribute, or prepare mail, messages, or courier deliveries; monitor postage available in postage machine
Process and prepare memos, correspondence, HOA check requests or other documents
Continuously update closing calendar
Input data
Assist with archiving of files
Qualifications:
Experience providing quality customer service
Prior experience answering and using a multi-line phone system
Intermediate to advanced functionality in Microsoft Office products
Strong time management and organizational skills; capable of multi-tasking
Knowledge of use of advance functionality of office machinery and basic upkeep
Able to maintain professionalism, integrity, and polite demeanor in all work related activities; polished and tactful
Must maintain an exemplary record of attendance and punctuality
Access to reliable transportation
Preferred Qualifications:
Knowledge of shipping software (UPS, USPS, DHL, FedEx)
Knowledge of desktop publishing software and Adobe products
At Brightland Homes, LTD. employment opportunity is based upon personal capabilities and qualifications without regard to race, creed, color, religion, sex, age, ancestry, national origin, disability, veteran status, pregnancy, genetic information, sexual orientation, gender identity, or any other protected characteristic as established by law.
If you require a reasonable accommodation to apply for this position please contact Brightland Homes' corporate offices at 972-383-4300.