Job Summary:

We are seeking a detail-oriented and organized individual to join our team as a Scheduling Coordinator. As a Scheduling Coordinator, you will be responsible for managing and coordinating appointments and schedules for our patients and caregivers/ nurses and therapists. Your role will be crucial in ensuring smooth operations and excellent patient service. This is a challenging and extremely rewarding position with fast-track to Branch Manager / Director of Operations roles

Responsibilities:

- Schedule patient appointments using our ABS scheduling system

- Coordinate and manage the daily schedule for multiple caregivers / nurses / home care patien

- Communicate with patients to confirm appointments and provide necessary instructions

- Assist with patient check-in and check-out using top star intake and discharge processes

- Maintain accurate patient records and update information as needed

- Collaborate with medical administrative support and Clinical staff to ensure efficient workflow

- Adhere to HIPAA regulations to maintain patient confidentiality

- Provide exceptional customer service to patients, addressing any inquiries or concerns

- Assist with other office tasks as assigned, including HR // Recruiting / Skill Checks and related documentation

Requirements:

- Previous experience in medical scheduling or front desk operations preferred

- Proficiency in using scheduling systems such

- Strong organizational skills with the ability to prioritize tasks effectively

- Excellent attention to detail and accuracy in maintaining records

- Knowledge of HIPAA regulations and commitment to maintaining patient privacy

- Ability to multitask and work in a fast-paced environment

- Strong communication skills, both verbal and written

- Proficient in Microsoft Office Suite (Word, Excel, Outlook)

- Experience working in fast-paced home health, doctor/spcialist, hospital settings

Join our team as a Scheduling Coordinator and contribute to providing exceptional patient care in a dynamic healthcare environment. Apply now!

Job Type: Full-time

Pay: $18.24 - $19.01 per hour

Benefits:

• Cell phone reimbursement
• Commuter assistance
• Continuing education credits
• Employee mentoring program
• Expense account
• Flextime
• Free health screenings
• Free parking
• Happy hour
• On-the-job training
• Paid orientation
• Paid training
• Professional development assistance

Healthcare setting:

• Long term care
• Medical office
• Nursing home

Medical specialties:

• Geriatrics
• Public Health

Schedule:

• Extended hours
• Monday to Friday
• Weekends as needed

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 2 years (Preferred)

Language:

• English (Required)
• Spanish (Preferred)

Location:

• Jacksonville, FL 32216 (Preferred)

Shift availability:

• Day Shift (Required)

Ability to Commute:

• Jacksonville, FL 32216 (Required)

Ability to Relocate:

• Jacksonville, FL 32216: Relocate before starting work (Required)

Work Location: Hybrid remote in Jacksonville, FL 32216