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Operations Support Specialist
Apply
$68k-83k (estimate)
Full Time 4 Days Ago
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BriteCap Financial LLC is Hiring an Operations Support Specialist Near Las Vegas, NV

Job Description

Job Description

Operations Support Specialist

Licensed in California, we are a direct lender providing simple, honest, and attainable financing for America’s small businesses. Our company is looking for a dynamic Business Operations Analyst to join our team, working out of our Las Vegas location.

As a Business Operations Analyst, you embody the idea that we want our internal customers to succeed. You will be the employee-facing level 1 support person, managing support tickets and user requests, investigating problems, escalating support issues to our partners and vendors, and answering general questions. As you resolve daily problems, you will identify trends and create recommendations to Business Operations management for product and process improvements. The wide exposure of this role offers opportunities to interact and grow within all levels of the organization.

Responsibilities

  • Provide level 1 support to our employees and answer internal questions relating to product, process, and policy
  • Bring open support cases to resolution in a timely manner or escalate them to the appropriate teams or vendor if necessary
  • Contribute to the enterprise-level technical road map by being an active participant in UATs and documenting the test scenarios and outcomes
  • Create and maintain workflows in Hubspot
  • Process opt-out requests from direct mail and email campaigns in a timely manner
  • Other projects and tasks as assigned
  • Keep our employees informed and happy

Skills & Qualifications

  • High comfort level interacting with both technical and non-technical groups
  • Above-average proficiency with Microsoft Office product suite a must; proficiency with Hubspot or other CRM system highly desired but not required
  • Bachelor’s degree preferred
  • Strong interpersonal, written and verbal communications skills, and organizational skills
  • Demonstrated attention to detail and systematic approach to task performance

What you get from us :

  • Health, dental, vision, 401k available
  • Paid vacation, holidays, and sick time
  • A dynamic, team-oriented work environment
  • Rewards, recognition, company events, and other fun stuff

Job Summary

JOB TYPE

Full Time

SALARY

$68k-83k (estimate)

POST DATE

06/26/2024

EXPIRATION DATE

07/11/2024

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BriteCap Financial LLC
Full Time
$44k-55k (estimate)
2 Weeks Ago
BriteCap Financial LLC
Full Time
$119k-161k (estimate)
3 Weeks Ago
BriteCap Financial LLC
Full Time
$119k-161k (estimate)
3 Weeks Ago

If you are interested in becoming an Operations Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Operations Support Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Operations Support Specialist job description and responsibilities

Operations Support Specialist processes information to include sorting, coding, entering, modifying, deleting, filing and retrieving data; establishing new files and new filing systems.

03/07/2022: Worcester, MA

Monitor system operations and troubleshoot problems.

04/14/2022: Trenton, NJ

Operations support specialists perform a range of administrative support tasks.

03/12/2022: Boston, MA

Organizations will need to hire more operations support specialists to oversee the work done by outside vendors.

04/18/2022: Port Arthur, TX

Operations support associates also might do everything from taking minutes at meetings to reminding their bosses of the day’s agenda.

03/24/2022: Frankfort, KY

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Operations Support Specialist jobs

Operations support associates come from a variety of backgrounds and education levels.

02/19/2022: Newark, NJ

Operations Support Specialist work requires a general knowledge of office machines and procedures, attention to detail.

02/13/2022: Port Arthur, TX

This job requires physical strength and agility to transport boxes of materials and supplies

02/25/2022: San Diego, CA

You need a good organizational skills to give and receive information and coordinate with other staff, students and public

04/11/2022: Dayton, OH

The duties of an operations support specialist depend on one's line of work or industry of employment. Typically, their responsibilities revolve around addressing issues and concerns.

02/28/2022: Rock Hill, SC

Step 3: View the best colleges and universities for Operations Support Specialist.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
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