20 Technical Support Engineer Jobs in Baltimore, MD
Broadcom is Hiring a Technical Support Engineer Near Baltimore, MD
- If you are a first time user, please create your candidate login account before you apply for a job. (Click Sign In > Create Account)
- If you already have a Candidate Account, please Sign-In before you apply.
- Broadcom’s Technical Adoption Management Services (TAM), part of Broadcom’s Customer Success portfolio, aim to help organizations maximize the value of their Broadcom investments while optimizing alignment between business objectives and IT performance.
- Planning to identify Customer's business and IT outcomes along with recommendations for technical capabilities and activities needed for success.
- Building adoption/consumption/success plans together with the customers
- Technology assessment to identify gaps impeding progress toward Customer's goals and provide prioritized recommendations through:
- Best Practice, interoperability, and compatibility reviews
- Technical Readiness Assessment
- Solution guidance to develop a future state roadmap and guidance to scale out Customer's environment.
- Recommendations to improve efficiency, resiliency, security, and sustainability for operational optimization.
- Performance metrics analysis to identify areas where potential system degradation and bottlenecks can impact system health.
- Product optimization recommendations and rightsizing guidance for VMs, cluster size, efficiencies, storage performance and host configurations.
- Periodic peer comparisons of operations and processes to known best practices of similar organizations to Customer's using guidance from our VMware product teams and years of experience.
- Monthly touch points to ensure progression toward Customer's goals.
- Executive business reviews to report on progress and upcoming milestones for continuous stakeholder alignment
- Master Degree is a plus.
- 5 years’ experience in Software or SaaS Implementation or on-boarding support
- Good logical thinking and problem-solving skills.
- Responsible, proactive and have good communication skills.
- Ability to think and work independently, with enthusiasm and execution.
- Good teamwork spirit, being supportive and proactive as a team player
- VCP - VMware Certified Professional 6 or greater certification is required
- Knowledge of vSphere is a must
- Knowledge of VCF skill is preferred
- Any certificate of the list is a plus. CKA,ITIL, AWS, Azure, GCP
- English speaking and writing skill are a must
Job Summary
Full Time
Semiconductor
$79k-97k (estimate)
06/24/2024
08/12/2024
broadcom.com
SAN JOSE, CA
15,000 - 50,000
1991
Public
HOCK E TAN
$10B - $50B
Semiconductor
Related Companies
About Broadcom
Broadcom is a fabless semiconductor firm that provides solution for wired and wireless communications.
The job skills required for Technical Support Engineer include Problem Solving, Analysis, Planning, Teamwork, etc. Having related job skills and expertise will give you an advantage when applying to be a Technical Support Engineer. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technical Support Engineer. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Technical Support Engineer positions, which can be used as a reference in future career path planning. As a Technical Support Engineer, it can be promoted into senior positions as a Technical Support Analyst III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Support Engineer. You can explore the career advancement for a Technical Support Engineer below and select your interested title to get hiring information.
If you are interested in becoming a Technical Support Engineer, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Technical Support Engineer for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Technical Support Engineer job description and responsibilities
Responsible for providing technical support to clients in person and remotely.
02/27/2022: Tallahassee, FL
Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams
01/25/2022: Paramus, NJ
Technical support engineers need to rise above, and not respond with anger or frustration.
03/24/2022: Grand Forks, ND
Technical support specialists provide assistance to customers experiencing technical, software and hardware problems.
02/19/2022: Huntington, NY
They ensure that all technical aspects are functioning optimally.
03/02/2022: Champaign, IL
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Technical Support Engineer jobs
Taking ownership of customer issues reported and seeing problems through to resolution
04/11/2022: Chillicothe, OH
Patience, friendliness, and clear, non-technical communication are necessary to ensure customers don’t feel frustrated or talked down to.
03/29/2022: Orange, CA
A Technical Support Engineer provides customer service for computer hardware and software.
03/30/2022: Grand Forks, ND
Technical support engineers require a variety of hard skills and soft skills.
04/10/2022: Killeen, TX
A Technical Support Engineer duties and responsibilities may revolve around maximizing computer system capabilities and making recommendations.
01/31/2022: Lawrence, MA
Step 3: View the best colleges and universities for Technical Support Engineer.
Similar Jobs
Popular Articles
