As a Powersports Floor Closer, your primary responsibility is to finalize sales transactions and ensure that customers have a positive experience from the moment they decide to make a purchase until they leave with their new vehicle. Here are some key strategies and tips to excel in this role:

• Product Expertise: Deep knowledge of all powersports vehicles and accessories is crucial. Be prepared to answer detailed questions about features, specifications, performance, and options.
• Customer Engagement: Approach customers promptly and courteously when they show interest in a vehicle. Listen actively to their needs and preferences to provide personalized recommendations.
• Closing Techniques: Develop effective closing techniques to confidently guide customers through the purchasing process. Address any concerns or objections they may have with professionalism and knowledge.
• Upselling and Add-ons: Recommend relevant accessories, gear, or service packages that enhance the customer's experience and provide additional value.
• Financing Options: Familiarize yourself with financing and leasing options available through the dealership. Explain terms clearly and assist customers in choosing the best option for their budget.
• Negotiation Skills: Be prepared to negotiate terms such as price, trade-in value, and financing rates while ensuring a fair and satisfactory outcome for both the customer and the dealership.
• Paperwork and Documentation: Guide customers through the paperwork required for vehicle purchases, ensuring accuracy and compliance with legal and dealership requirements.
• Customer Satisfaction: Focus on delivering exceptional customer service throughout the entire process. Address any issues promptly and professionally to maintain customer satisfaction and loyalty.
• Follow-Up: After the sale, follow up with customers to ensure their satisfaction and answer any post-purchase questions they may have. This helps build long-term relationships and can lead to referrals and repeat business.
• Continuous Learning: Stay updated on new products, promotions, and industry trends to provide the best possible service and remain competitive in the market.

By mastering these aspects of your role as a Powersports Floor Closer, you can enhance customer satisfaction, drive sales, and contribute to the overall success of the dealership. If there are specific challenges you're currently facing or areas you'd like to explore further, feel free to ask!

Job Type: Full-time

Pay: $50,000.00 - $70,000.00 per year

Benefits:

• Employee discount

Experience level:

• No experience needed

Shift:

• 8 hour shift

Experience:

• Customer service: 1 year (Preferred)

Ability to Commute:

• Tyler, TX 75703 (Required)

Ability to Relocate:

• Tyler, TX 75703: Relocate before starting work (Required)

Work Location: In person