About Us

Broadway Support Services is an affiliate company of one of the US's largest and most reputable debt settlement companies. We’re all about helping our customers through a tough financial time in their lives with education and individual customer service. We become our clients' number one advocate to help them reestablish financial stability as quickly as possible.

Overview

As a Document Processing clerk, you will be responsible for handling all duties related to triaging, categorizing and attaching incoming documents to clients’ file. Your main duties will entail utilizing decision-making skills to ensure all documents are uploaded to clients’ files timely and accurately. The Document Processing clerk will be trained in Salesforce and is expected to develop a full understanding of all document processing functions and document types for all incoming mail.

Responsibilities

• Work from dedicated system queues and PDF files to process incoming documents
• Perform analysis to identify and attach documents electronically to the appropriate client and creditor
• Utilize the technology necessary to match document to client and creditor
• Follow all established procedures and guidelines for document processing
• Accurately categorize and process documents according to type and processing rules
• Actively coordinate with Team Leads to develop ideas on how to improve department functions
• Track documents processed
• Maintain a professional demeanor when interacting with all team members
• Ensure that assigned tasks are completed in timely manner
• Crosstrain in all department functions

Qualifications

• The employee is expected to be punctual and ready to report to work on a consistent basis
• The employee will be exposed to a fast-paced environment and is expected to be able to adjust accordingly
• Minimum High School Diploma or equivalent
• Advanced computer skills: you would be expected to be proficient at typing.
• The ability to identify various types of documents
• Communication and organizational skills
• Must be timely, coachable and reliable

Benefits

Broadway Support Services is a team-oriented environment full of rewards and growth opportunities for our employees. We are dedicated to our employee's success and growth within the company, through our employee mentorship and leadership programs.

Our extensive benefits package includes:

• Law Benefits
• Private insurance
• Referral Program
• Transportation (Starting at 4:00 PM)
• Massive Growth Opportunities
• Continuous development
• Privileged location (City Center)
• Great Work Environment