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Reporting to the Director of IT Support, the role of Senior Desktop Support Technician is responsible for providing excellent IT support to our organization. They will join a growing team of IT support professionals working with users in-person as well as working remotely with users at all Brook and Whittle locations. This position is often viewed as the face of IT, so providing great customer service to our internal customers as well as providing clear and frequent communication on the status of issues is expected.
Primary Duties & Responsibilities
About Us
Brook & Whittle Ltd. is one of North America's leading Sustainable Labeling Solutions providers, producing pressure sensitive labels, shrink sleeves and flexible packaging for many of the nation's leading brands. The company serves multiple consumer markets, including Personal Care, Beverage, Food, Nutraceuticals, Wine & Spirits, and Household Chemicals. The company's rapid growth can be attributed to its world-class staff of employees and its commitment to sustainability, print innovation, and the latest technological advancements. Wouldn't it be cool to go into a store, pick up a product and say we make that label!
Our culture is first and foremost one of collaboration and teamwork. We hold ourselves to high professional, ethical, and fairness standards. We have zero tolerance for anything less. We celebrate our diverse workforce and reward good performance through our recognition program, advancement opportunities, and our compensation structure.
We believe people are our greatest asset. Thus, we highly value individuals of strong character with drive, ambition and creativity. Relationships are our cornerstone whether it be clients, vendors or co-workers. We are the best at what we do and are looking for an exceptional individual to join our growing organization.
AAP/EEO Statement
Brook & Whittle LTD provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Brook & Whittle complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Brook & Whittle expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Brook & Whittle LTD's employees to perform their job duties may result in discipline up to and including discharge.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.Salary Description: $70000.00-$80000.00 Yearly Salary
Compensation details: 70000-80000 Yearly Salary
Full Time
$62k-80k (estimate)
07/12/2024
07/26/2024
landay-gardnerlabeling.com
North Branford, CT
<25
The job skills required for Senior Desktop Support Technician include Troubleshooting, Customer Service, Problem Solving, Desktop Support, Microsoft Office, Active Directory, etc. Having related job skills and expertise will give you an advantage when applying to be a Senior Desktop Support Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Senior Desktop Support Technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Senior Desktop Support Technician positions, which can be used as a reference in future career path planning. As a Senior Desktop Support Technician, it can be promoted into senior positions as a PC Support Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Senior Desktop Support Technician. You can explore the career advancement for a Senior Desktop Support Technician below and select your interested title to get hiring information.