Shift: Monday-Friday (9a-5p)

The Stamp Typesetter performs typesetting for marking devices. Generally, this consists of three to five lines of copy or placing an art file in a template. After typesetting the agent performs quality assurance to ensure order specifications match the customer's order request.

Primary Duties and Responsibilities

• Has general knowledge of all marking units and understanding of customer purchase orders.
• Able to judge best-suited unit per the customer's request.
• Knowledge of internal programs to perform typesetting functions with a minimum typing ability of 35 wpm.
• Solves customer service issues and completes redo orders to correct errors.
• Communicates professionally with customers.
• Able to work independently.
• Able to prioritize workload throughout day to ensure products ship on time.
• Maintains internal and external rework percentage of 1% or less.
• Provides customers with specific account responsibilities. Monitors and maintains a high level of specialized customer service with these accounts.
• Maintain daily production goal of 65 items typeset per day. Production is based on ACD calls, items processed, and rework production standards:
• Performs other duties as assigned.

• The minimum education required for this position is a High School Diploma or Equivalent.
• This is an entry-level position that typically requires 1 year of relevant work experience.
• Generally, performs single-function tasks that tend to be of moderate size and scope.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to read and comprehend simple instructions. Ability to read, interpret, and create simple correspondence and memos.
• Ability to effectively present information one-on-one and in small group situations.

About Us

Brook & Whittle Ltd. is one of North America's leading Sustainable Labeling Solutions providers, producing pressure sensitive labels, shrink sleeves and flexible packaging for many of the nation's leading brands. The company serves multiple consumer markets, including Personal Care, Beverage, Food, Nutraceuticals, Wine & Spirits, and Household Chemicals. The company's rapid growth can be attributed to its world-class staff of employees and its commitment to sustainability, print innovation, and the latest technological advancements. Wouldn't it be cool to go into a store, pick up a product and say we make that label!

Our culture is first and foremost one of collaboration and teamwork. We hold ourselves to high professional, ethical, and fairness standards. We have zero tolerance for anything less. We celebrate our diverse workforce and reward good performance through our recognition program, advancement opportunities, and our compensation structure.

We believe people are our greatest asset. Thus, we highly value individuals of strong character with drive, ambition and creativity. Relationships are our cornerstone whether it be clients, vendors or co-workers. We are the best at what we do and are looking for an exceptional individual to join our growing organization.

AAP/EEO Statement

Brook & Whittle LTD provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Brook & Whittle complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Brook & Whittle expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Brook & Whittle LTD's employees to perform their job duties may result in discipline up to and including discharge.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.