Overview

Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity  

Full Time Sales Specialist

Supporting our 12 communities in Minnesota

Brookdale. Bringing new life to senior living.We're looking for a seasoned sales/marketing professional with a proven track record of generating and closing qualified leads. As our Sales Specialist you'll partner you will be partnering with community Executive Directors and District Director of Sales to improve occupancy and help many older adults live a better life by choosing Brookdale. We'll provide you with the training and support to develop referral sources and bring in new residents. This position can be highly rewarding from both a compensation and community service standpoint. We've recently increased payout opportunities based on growing occupancy, which rewards all commissionable sales associates in a community or selling network. Come be part of a team committed to improving the lives of seniors.Your responsibilities: * Assume open sales position at assigned senior communities * Work closely with the Executive Director (ED) and Sales and Marketing staff in the development and execution of the marketing plans in the assigned community or region * Provide direct selling support to improve sales performance and meet assignment sales expectations * Develop relationships with qualified referral sources, conduct tours with potential residents and their families and close sales * Establish public relations events to promote goodwill in the community * Maintain good, active relationships with all residents and their families

Required skills and qualifications:* Assisted living experience required; Memory Care experience a plus!

* Must have a strong sales track record* Two years of related experience and/or training

* Bachelor's Degree from a four-year college or university* Working knowledge of Microsoft Windows operating environment, Microsoft Office, and e-mail programs * Willingness to travel to Brookdale communities within your territory

Early Access to Paycheck with Earned Wage Access is available for Hourly Associates (outside of CA) Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You’ll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:

• Tuition Reimbursement
• Pet Insurance
• Adoption Reimbursement Benefits
• Variety of Associate Discounts

 Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year. 

Responsibilities

Generates high-volume recurring streams of new move-in revenue for assigned Brookdale communities experiencing non-exempt sales associate vacancies. Prioritizes the outperformance of budgeted sales goals and community revenue targets by efficiently performing all processes and tasks required to close sales. Represents the ideal Brookdale sales professional and promotes a mission-driven sales culture. Employs unique insights gained within one community’s opportunities to optimize sales in the next community assignment. This position will travel to communities within a specified geographic area. Assignments will vary in length and may change with little notice. 

Drives rapid occupancy growth and prioritizes rate integrity where assigned by conducting high-quality daily phone and in-person sales calls that convert to move-ins.

Maintains a working knowledge of and manages all relevant sales-specific software programs and Customer Relationship Management systems needed to generate high move-in volume, including thorough and accurate data entry and periodic database cleanup.

Communicates current product information to appropriate community associates daily and as needed, including but not limited to availability, pricing, and concessions. Attends daily stand-up.

Maintains current working knowledge of relevant competition in markets where assigned.

Provides accurate and timely move-in forecasts as requested.

Communicates incoming residents’ needs and preferences to the Executive Director and/or appropriate community associate(s) to enhance customer satisfaction upon move-in.

Fosters a positive image of each assigned community and the Brookdale brand with all customers, residents, associates, and relevant professional/volunteer influencers.

 This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by their supervisor.

Qualifications

Education and ExperienceBachelor’s degree in marketing, business, or related field and one to two years of experience. Additional years of related work experience may be substituted for the education requirement on a year-for-year basis up to four years. Certifications, Licenses, and Other Special RequirementsWorks on short-term strategic assignments within specified geographic area. Requires a valid driver’s license and frequent car and/or air travel as needed. Management/Decision MakingApplies existing guidelines and procedures to make varied decisions within a department. Uses sound judgment and experience to solve moderately complex problems based on precedent, example, reasonableness or a combination of these.Knowledge and SkillsPossesses extensive knowledge of a distinct skill or function and a thorough understanding of the organization and work environment. Has working knowledge of a functional discipline. Knowledge of sales and marketing to include principles and methods for showing, promoting, and selling products or services to include marketing strategy and tactics, sales techniques, and sales control systems. Knowledge of Medicare and Medicaid regulations to include applicable processes for the product line(s) being sold. Knowledge of state regulations impacting or directing the delivery of services. Ability to operate smartphones, personal computers, and related software. Ability to effectively manage time, tasks, and projects in a dynamic environment is required. Ability to build trust and act honestly in relationships with others. Ability to assess and understand customers’ expectations, needs, and circumstances. Ability to work effectively with diverse personalities and to treat people with dignity, respect, fairness, and maturity. Ability to effectively listen and communicate verbally and in writing is essential. Physical Demands and Working Conditions 

• Standing
• Walking
• Sitting
• Use hands and fingers to handle or feel
• Reach with hands and arms
• Stoop, kneel, crouch, or crawl
• Talk or hear
• Ability to lift: up to 25 pounds
• Vision
• Requires interaction with co-workers, residents or vendors
• Occasional weekend, evening or night work if needed to ensure shift coverage
• Requires Travel: Frequently

 Brookdale is an equal opportunity employer and a drug-free workplace.

Salary Range Information

$36.36 - $46.31 / hour