Location Brookfield Chicago - 350 N Orleans Street, Suite 300 Business At Brookfield Properties, we believe retail should be anything but typical. It’s why we’re integrating shopping, dining, entertainment, and more to reimagine retail experiences everywhere. Because for us, retail isn’t just about managing properties or redeveloping malls. It’s about creating inspiring spaces that draw consumers in. It’s about helping our tenants build their brand in a big way. It’s about contributing to our communities. And, more than anything, it’s about bringing people together. If you’re ready to be a part of our team, we encourage you to apply. Job Description Brookfield has a unique and dynamic culture. We seek team members who have a long-term focus and whose values align with our Attributes of a Brookfield Leader: Entrepreneurial, Collaborative and Disciplined. Brookfield is committed to the development of our people through challenging work assignments and exposure to diverse businesses. Brookfield Properties retail is responsible for delivering enterprise infrastructure, applications and related end user technology services across our retail properties. Reporting to the Manager of Network Engineering, the Network Engineer will be responsible for the planning, implementation, and management of Network Infrastructure services. They will be responsible for ensuring the alignment of these services to provide exceptional end-user experience to the Brookfield Properties retail. This role will be 50% operational in nature and 50% project based. To execute successfully, the Network Engineer will work with third-party service and technology providers. They will ensure operational processes are followed and continually enhanced to provide the delivery of all related Network Infrastructure services. Key Responsibilities Monitor data networks, remediate outages and performance issues while partnering with carriers/vendors. Document work and actions taken to address network requests, issues, and projects through ServiceNow Adhere to department standards on time reporting for tasks/projects Create, review/update, and maintain procedures and knowledge articles for internal and external support teams Own break/fix and requests to maintain consistent operational environment. On call outside of regular business hours as well as occasional nights and weekends on a rotational schedule Occasional travel across the U.S. Other duties as requested Qualifications and Experience High School Diploma or GED required 4 years in the networking industry CCNA or equivalent experience required Experience with Cisco IOS, Catalyst 9000 series switches required Prior experience with a networking monitoring tool required (Solarwinds, Nagios, etc) Knowledge and some experience with Palo Alto/ION firewall products required Knowledge and effective understanding of key technologies and industry/third-party services, methods, and best-practices in networking services and support. Desire to continuously learn and be engaged with new systems and services as well as flexible to change, addition and transition of duties Have a passion and drive and enjoy being engaged with new and challenging circumstances every day Understanding of WiFi technologies, skilled in setup and support of Aruba & Meraki WiFi products running RF across a mix of physical spaces Knowledge of layer 2 switching in ethernet technologies to deliver user access over copper & fiber mediums Knowledge in network monitoring protocols (Netflow, SNMP etc) Experience with Aruba ClearPass and VPN solutions preferred Prior experience with network automation toolsets preferred Vulnerability remediation experience preferred DNA Center experience preferred Cloud experience a plus Skills and Abilities Provide exceptional communication and value – Strong communication (written and oral) skills Demonstrate accountability for progress of work. Is self-organizing and appropriately prioritizes work on deliverables. Ability to collaborate and work effectively with multiple parties and partners Strong customer service ethic, results driven. Benefit Information Competitive compensation Medical, Dental and Vision beginning day 1 401(k) Company matching 401(k) Vests on Day 1 Career development programs Charitable donation matching Generous Paid Time Off (vacation, personal holidays, paid sick time) Paid Volunteer Hours Paid Parental Leave Family planning assistance including IVF, surrogacy and adoption options Wellness and mental health resources Pet insurance offering Childcare Assistance Commuter benefits A culture on our values of Act with Integrity, Build Mutual Trust, Take Initiative and Win Together. We are proud to create a diverse environment and are proud to be an equal opportunity employer. We are grateful for your interest in this position, however, only candidates selected for pre-screening will be contacted. #BPR At Brookfield Properties, our success starts with our people. People like you. We develop, operate, and manage more than 800 properties and 350 million square feet of real estate across the globe. It’s a feat that wouldn’t be possible without our team, a diverse group of creative visionaries and innovative experts who are relentless in pursuit of one goal: to ensure our buildings don’t simply meet the needs of our tenants, residents, and communities — but exceed them, every day.