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Patient Care Coordinator
$100k-124k (estimate)
Full Time | Ancillary Healthcare 5 Days Ago
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Brooklyn Audiology Associates is Hiring a Patient Care Coordinator Near Brooklyn, NY

Benefits:
  • 401(k)
  • 401(k) matching
  • Company parties
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Parental leave
  • Training & development
  • Vision insurance
Brooklyn Audiology Associates is looking for professional and motivated Customer Service Representatives. The ideal candidates will demonstrate a passion for solving customer issues, have a previous background in customer service and enjoy working in a fast-paced environment. Additionally, successful individuals will have a good work ethic, possess excellent communication skills and be able to work under tight deadlines.
As the first point of contact with patients, responsibilities include nurturing patients' trust,loyalty, and engaging with them to ensure the delivery of exceptional care, in addition to making and taking phone calls, managing, tracking, and auditing schedules. Exceptional telephone skills REQUIRED. Russian speaking not required but a PLUS. This person should be someone that provides 5 -Star Customer Service*!!
Responsibilities:
  • Receives and responds to customer inquiries.
  • Answer telephones in a professional manner.
  • Acts as the first point of contact for customer inquiries.
  • Respond to questions regarding hearing loss (following training).
  • Communicate with customers using e-mail, chat, and other forms of communication.
  • Serve as a point of contact for customers to troubleshoot any issues they are having.
  • Create patient opportunities. PROVEN TRACK RECORD IN SALES A PLUS!
  • Must be willing to travel to all 3 offices. (Bay Ridge, Sheepshead Bay, Brooklyn Heights)
Requirements
  • College degree (preferred).
  • Experience in medical practice or healthcare front office (preferred).
  • Experience with Microsoft Office, Word, Excel
  • Exceptional time management, interpersonal, and verbal and written communication skills.
  • Proactive, organized approach to multitasking.
  • Ability to remain calm and think clearly under pressure and successfully navigate or diffuse tense situations.
Benefits
  • Health Insurance (allowance towards)
  • Vision/dental plan
  • Retirement plan
  • PTO (Paid Time Off-sick, holiday vacation)
Job Types: Part-time, Full-time
Salary: $19.00 - $22.00 per hour

Job Summary

JOB TYPE

Full Time

INDUSTRY

Ancillary Healthcare

SALARY

$100k-124k (estimate)

POST DATE

06/23/2024

EXPIRATION DATE

08/24/2024

WEBSITE

hearingaidexperts.com

HEADQUARTERS

BROOKLYN, NY

SIZE

25 - 50

FOUNDED

1980

CEO

RICHARD KANER

REVENUE

<$5M

INDUSTRY

Ancillary Healthcare

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About Brooklyn Audiology Associates

BROOKLYN AUDIOLOGY ASSOCIATES is a hospital & health care company based out of 8502 4TH AVE, BROOKLYN, New York, United States.

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The job skills required for Patient Care Coordinator include Customer Service, Front Office, Microsoft Office, Communication Skills, Time Management, Written Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Care Coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Care Coordinator. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Patient Care Coordinator positions, which can be used as a reference in future career path planning. As a Patient Care Coordinator, it can be promoted into senior positions as a House Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Care Coordinator. You can explore the career advancement for a Patient Care Coordinator below and select your interested title to get hiring information.

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If you are interested in becoming a Patient Care Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Care Coordinator for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Patient Care Coordinator job description and responsibilities

Patient care coordinators educate patients about their health conditions and develop a plan to address their personal health care needs.

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Patient Care Coordinator educate patients and families on the patients' procedures and conditions and make sure records are kept up to date.

01/30/2022: Dayton, OH

They monitor and coordinate patients’ treatment plans, educate them about their condition, connect them with health care providers, and evaluate their progress.

12/26/2021: San Jose, CA

Collaborates with key departments such as admitting, EVS, case management to ensure timely patient admissions and a positive patient family experience.

02/28/2022: Moline, IL

Maintain the workflow of the patient care coordinators; delivering great customer service to the patients, VIP and at-risk patients.

02/03/2022: New Orleans, LA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Patient Care Coordinator jobs

Seniors are the ones who are most likely to require the services of these coordinators.

12/20/2021: Rockford, IL

You must have a goodphysical and health status which would accommodate delivery of duties and access to patient homes.

01/04/2022: Lexington, KY

Need to thoroughly explains procedures, treatments and nursing care to patients and/or family to be a successful Patient Care Coordinator

03/05/2022: San Bernardino, CA

For example, skills like Medical Records, Care Coordination and Healthcare Management are possible skills.

01/18/2022: Parkersburg, WV

Patient care coordinators need to have strong analytical skills and the ability to handle multiple tasks concurrently.

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Step 3: View the best colleges and universities for Patient Care Coordinator.

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