Position: Community Outreach - Staff Generalist

Program: BCS Greater Heights Clubhouse

Reports to: Director, BCS Greater Heights Clubhouse

Location: 980 Halsey Street, Brooklyn NY 11207

Salary Range: $50,000 - $50,000

Day Program - Monday 12:00pm - 8:00pm, Tuesday - Friday 9:00am - 5pm and some holidays 1:00pm – 5:00pm. Schedule adjustments will be made to accommodate holiday schedules.

Position Summary:

Work in collaboration with staff and members in the daily operation of BCS’s Greater Heights Clubhouse, an internationally certified and highly recognized Clubhouse model program, which provides a safe, nurturing, and non-institutional setting for psychiatric rehabilitation that fosters independent living and greater participation in the community. The Clubhouse Generalist will work in partnership with staff and members in the daily operation of the clubhouse employment, education, advocacy and wellness programs. The Clubhouse Generalist is responsible for engaging Clubhouse members in all activities that keep the community going while also assisting them in reaching their recovery goals and ensuring quality support and services. The focus of this position is to engage in community outreach.

Responsibilities:

• Provide presentations and promotional tabling activities in collaboration with the Clubhouse outreach team to obtain new Clubhouse members.

• Provide regular outreach via multimedia, telephone, and home/hospital visits to maintain member engagement and provide community based support

• Conduct outreach activities with referral sources to enhance membership.

• Support program outreach and enrollment efforts to reach the new DOHMH target of 600 clients.

• Work with members around food preparation, maintenance, and recreational socialization, with a primary focus in the kitchen and maintenance areas.

• Ensure all food purchases and preparations are within the Department of Health food guidelines.

• Maintain effective communication with outside food and maintenance vendors..

• Represent program and BCS to other organizations and the community at large to encourage and maintain enthusiasm, commitment and belief in the Clubhouse model.

• Work with a member-led community of adults with mental health conditions, where members and staff jointly plan vocational, educational and social activities that develop skills and promote rehabilitation, foster recovery, community integration, and psychiatric stabilization.

• Participate in regular meetings and encourage input for shared decision making and program improvements.

• Monitor activities including unit management, case management, and employment site management as needed. Generate member interest in participation in the work ordered day.

• Coordinate and engage members in Clubhouse outreach activities in the greater community.

• Oversee and work in collaboration with the Administrative Services Unit to maintain the Virtual Clubhouse on virtual connectivity platforms

• Connect and engage members in the virtual Clubhouse

• Develop and co-facilitate virtual workshops and other engagements on the virtual Clubhouse platform.

• Prepare timely internal and external reports. Compile statistics and develop monthly reports.

• Participate in maintaining the cleanliness and upkeep of the clubhouse environment, along with other staff and members.

• Maintain an active caseload and provide extensive case management to members

• Document all case management related activities in recovery plans and progress notes pertaining to member and Clubhouse activities.

• Assist in providing oversight as a site manager for Transitional Employment work site.

• Work with other NYC Clubhouse Coalition members on initiatives and advocacy efforts;

• Assist with and initiate fundraising efforts for the Clubhouse and BCS.

• Other duties as assigned.

Qualifications Required:

• BA in Human Services or similar field required;

• At least 1 year’s experience with people living with mental illness required and/or in a Clubhouse or similar rehabilitation model preferred.

• Food Protection Certificate required

• Computer literate with good skills in Microsoft office suite, zoom, and other social media platforms.

• Bilingual skills preferred.

• Excellent judgment, organizational, and interpersonal skills are required.

• Excellent verbal, interpersonal and written communication skills, including ability to effectively communicate with internal and external stakeholders.

• DOHMH Fingerprinting and criminal background check required.

BCS is an Equal Opportunity Employer. Auxiliary aids and services are available upon request to individuals with disabilities