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Technical Support Analyst
Brooksource Tempe, AZ
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$69k-86k (estimate)
Full Time 6 Days Ago
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Brooksource is Hiring a Technical Support Analyst Near Tempe, AZ

Technical Support Analyst

Tempe, AZ

Contract, On-Site

A health insurance client of ours is looking for a technical support analyst to join their team. This position will install, configure, troubleshoot, and repair computer workstations while monitoring performance, diagnosing and resolving problems. They are looking for someone who has worked with a printing system that would dispense labels.

Logistics:

  • Days: Sunday-Thursday
  • Time: 1pm- 10pm (8 hours in that frame)

Qualifications:

  • Strong Customer service skills
  • Exceptional work ethic
  • Positive attitude
  • We are looking for experience with imaging and troubleshooting PCs in a networked environment. This position has an on-site requirement.
  • General knowledge of Microsoft Operating systems, Windows 10 and Microsoft Office
  • General knowledge of networking switches and data networks.
  • General knowledge of IP telecommunications systems.
  • General knowledge of printers
  • 3 years of recent Desk Side Support required with Hands on Experience
  • Ability to lift 25lbs as needed
  • Experience with Jira a plus as it is used frequently

Education:

• BS in IT or related field PREFERRED or equivalent experience

• 1-3 Years PC/LAN Technical Experience

Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.

Job Summary

JOB TYPE

Full Time

SALARY

$69k-86k (estimate)

POST DATE

06/23/2024

EXPIRATION DATE

07/12/2024

WEBSITE

brooksource.com

HEADQUARTERS

DENVER, CO

SIZE

1,000 - 3,000

FOUNDED

2000

CEO

KEITH BUHRDORF

REVENUE

<$5M

INDUSTRY

Business Services

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About Brooksource

At Brooksource, our business is people. Relationships are at the center of everything we do. A successful partnership is only as strong as the relationship built. Since 2000, Brooksource has established and maintained relationships with our clients, consultants, and internal employees in an effort to create an unparalleled experience. Were your trusted partner for delivering on technology initiatives through a variety of resourcing solutions. We provide technology solutions ranging from contingent labor to managed services, along with our niche consulting programs Elevate and Project Patriot w...hich address workforce talent gaps. With a growing national presence, Brooksource is working to redefine what to expect from an IT Services provider. Brooksource provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws More
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The following is the career advancement route for Technical Support Analyst positions, which can be used as a reference in future career path planning. As a Technical Support Analyst, it can be promoted into senior positions as a Technical Support Analyst II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Support Analyst. You can explore the career advancement for a Technical Support Analyst below and select your interested title to get hiring information.

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