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Broward County Government
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Broward County, Florida
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Broward County Government
Plantation, FL | Full Time
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Broward County
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Systems Analyst (Transportation/Information Technology)
$77k-97k (estimate)
Full Time 2 Weeks Ago
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Broward County Government is Hiring a Systems Analyst (Transportation/Information Technology) Near Plantation, FL

Requirements And Preferences Broward County is not accepting attachments for this recruitment, including resumes or similar supporting documentation. Please ensure you complete the application in its entirety and include all information you want considered. THIS JOB ANNOUNCEMENT WILL REMAIN OPEN UNTIL A SUFFICIENT NUMBER OF QUALIFIED APPLICATIONS ARE RECEIVED AND MAY CLOSE AT ANY TIME. Benefits Of Broward County EmploymentHigh Deductible Health Plan – Bi-Weekly Premiums:
Single $10.39 – Family $76.94
Includes County Funded Health Savings Account of up to $2,400 Annually
Consumer-Driven Health Plan – Bi-Weekly PremiumsSingle $78.64 – Family $273.13
Florida Retirement System (FRS) – Pension or Investment Plan 457 Deferred Compensation Employee Match
Eleven (11) Paid Holidays Each Year
Vacation (Paid Time Off) = 2 Weeks Per Year
Up to 40 Hours of Job Basis Leave for Eligible Positions
Tuition Reimbursement (Up to 2K Annually)
Paid Parental Leave
The Broward County Board of County Commissioners Transportation Department, Information Technology Systems is seeking qualified candidates for the position of Systems Analyst.This is a professional, technical, and analytical position with administrative responsibilities in computer system implementations, deployments, maintenance, and support. The ideal candidate will possess strong analytical, planning, problem-solving, writing, and presentation skills and excel at communicating effectively with management, peers, technology vendors, and business unit customers. The candidate must have reliable transportation to commute to various Transportation facilities during business hours and non-business hours to provide the necessary support. Candidates maybe required to provide support even when not on call.
ResponsibilitiesThe Systems Analyst will provide application development and support in a fast-paced 24/7 operation for Broward County Transit. Key responsibilities of the position are as follows:
  • Supports third-party Commercial Off the Shelf (COTS) applications
  • Assists business users in operational tasks such as support month-end billing
  • Conducts business analysis and interacts with customers daily
  • Prepares systems specifications, support documentation, and technical documentation for applications
  • Develops and enhance applications using the Microsoft NET framework
  • Designs and enhances new and existing Crystal reports, SSRS reports, or Power BI reports
  • Implements and maintain SOLID principles and design patterns
General DescriptionAnalyzes computer application programs and supports computer hardware devices.
Works independently, under limited supervision, reporting major activities through periodic meetings.
Minimum Education And Experience RequirementsRequires a two (2) year degree from an accredited trade, technical or vocational school, college or university with major coursework in computer science or closely related field.
(One year of relevant experience may be substituted for each year of required education.)Requires four (4) years experience in systems analysis and applications programming or closely related experience.
Special Certifications and LicensesMust possess and maintain a valid Florida Driver's License for duration of appointment
International DegreesFor consideration of international degrees, you must have the degree evaluated by an approved member of the National Association of Credential Evaluation Services (NACES). To access the NACES Membership directory, please visitwww.naces.org/members.
Preferences
  • Bachelor’s degree from a college or university with major coursework in computer science or a closely related field
  • Master’s degree from a college or university with major coursework in computer science or a closely related field
  • Any Microsoft certification that is relevant for an Application Development and support role such as Microsoft Certified Solutions Expert (MSCE), Microsoft Certified Solutions Associate (MSCA), etc.
  • Project Management or Business Analysis certificates such as Project Management Professional Certification (PMP)
  • Agile Development certifications such as Certified Scrum Developer, Six Sigma (6S) Green belts, and above
  • Any relevant Application Development certification in Cloud environments (Microsoft Azure, Amazon Web Services, Google Cloud Platform)
  • 4 years of C# (C sharp) application development
  • 2 years of Crystal Reports, Server Reporting Services (SSRS), or Power BI reports development experience
  • 4 years of Production Application support and on-call experience
  • 4 years of experience using SQL experience (Oracle or SQL Server)
  • 5 years of programming experience with at least one modern language such as Java, C , or C# including object-oriented design, systems analysis and software development, support, and troubleshooting
  • 2 years of experience contributing to the architecture and design (architecture, design patterns, reliability, and scaling) of new and current systems
Duties And ResponsibilitiesThe functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the job as necessary.Answers customer phone calls for service and provides first level over-the-phone problem resolutions; maintains records, reports and documentation on systems and software specifications and configurations.
Responds to second level field support customer service calls; processes customer requests for new services related to desktop hardware and software including performing installations, upgrades, and training, and processing and monitoring purchase requests; installs, configures, designs and maintains network and communications hardware and software; troubleshoots and resolves hardware, software and network problems.
Tests new code delivered by vendors; works with users to validate all possibilities of usage; performs regression testing to ensure that any new code will not have a negative impact on existing applications; and communicates all issues to vendors for testing and resolution.
Performs all system administration tasks, such as adding new users and disabling old users, adjusting profiles to provide correct application access to different user profiles; and makes simple changes to web pages of applications per user requests.
Trains users in different areas to make them aware of all system capabilities; teaches users how to personalize the system to their needs; and trains on other computer issues, as needed and/or requested.
Performs a variety of systems duties including, but not limited to; updating databases, coding information, analyzing information, dispatching calls to technicians.
Performs related work as assigned.
WORK ENVIRONMENTPhysical DemandsPhysical demands refer to the requirements for physical exertion and coordination of limb and body movement.
Performs light work that involves walking or standing most of the time and involves exerting up to 20 pounds of force on a regular and recurring basis, or skill, adeptness and speed in the use of fingers, hands or limbs on repetitive operation of electronic office equipment within moderate tolerances or limits of accuracy.
Unavoidable Hazards (Work Environment)Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken.
None.
SPECIAL INFORMATIONCompetencies
  • Tech Savvy
Anticipates and adopts innovations in business-building digital and technology applications. Investigates technologies to learn some cutting-edge best practices. Uses digital/social media to benefit the team and add value to the work being done; understands how to avoid misuse of these tools.
  • Manages Complexity
Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Looks at complex issues from multiple angles; explores issues to uncover underlying issues and root causes; sees the main consequences and implications of different options.
  • Action Oriented
Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. Takes timely action on important or difficult issues. Identifies and pursues new opportunities that benefit the organization.
  • Communicates Effectively
Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. Listens attentively and takes an interest. Keeps others well informed; conveys information clearly, concisely, and professionally when speaking or writing.
  • Persuades
Uses compelling arguments to gain the support and commitment of others. Gives many insightful suggestions and offers thoughtful positions, once informed about the issues. Thinks carefully and solicits insight into how to build a compelling argument that resonates with others' interests.
  • Self-Development
Actively seeks new ways to grow and be challenged using both formal and informal development channels. Demonstrates strong commitment to own development by continuously updating knowledge, skills, and abilities. Shows strong enthusiasm for seeking learning opportunities.
  • Nimble Learning
Learns through experimentation when tackling new problems, using both successes and failures as learning fodder. Experiments to find the best possible solution and gains insight from test cases. Makes use of new concepts and principles when addressing problems. Learns from mistakes to avoid repeating them.
County Core ValuesAll Broward County employees strive to demonstrate the County's four core behavioral competencies.
  • Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.
  • Customer focus: Building strong customer relationships and delivering customer-centric solutions.
  • Instills trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity.
  • Values differences: Recognizing the value that different perspectives and cultures bring to an organization.
Americans With Disabilities Act (ADA) ComplianceBroward County is an Equal Opportunity Employer committed to inclusion. Broward County is committed to providing equal opportunity and reasonable accommodations to qualified persons with disabilities. We support the hiring of people with disabilities; therefore, if you require assistance due to a disability, please contact the Professional Standards Section in advance at 954-357-6500 or email Profstandards@broward.org to make an accommodation request.
Emergency Management ResponsibilitiesNote: During emergency conditions, all County employees are automatically considered emergency service workers. County employees are subject to being called to work in the event of a disaster, such as a hurricane, or other emergency situation and are expected to perform emergency service duties, as assigned.
County-wide Employee ResponsibilitiesAll Broward County employees must serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of Broward County's Employee Code of Ethics, gift, and conflict of interest policies.
All Broward County employees must establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds, regardless of race, color, religion, sex, national origin, age, disability, marital status, political affiliation, familial status, sexual orientation, pregnancy, or gender identity and expression.

Job Summary

JOB TYPE

Full Time

SALARY

$77k-97k (estimate)

POST DATE

06/08/2024

EXPIRATION DATE

07/06/2024

WEBSITE

broward.org

HEADQUARTERS

FORT LAUDERDALE, FL

SIZE

200 - 500

FOUNDED

1915

CEO

GLENN R CUMMINGS

REVENUE

$10M - $50M

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About Broward County Government

The business of Broward County Government is to deliver cost-effective and collaborative services to enhance and promote the quality of life for our residents, businesses and visitors. Vision and Goal Statements Broward County is a diverse, vibrant, urban community with parks, beaches, and green space. Broward has something for everyone. Positioned at the center of Southeast Florida, we are environmentally and economically sustainable and a gateway to the international marketplace. Broward County is a regional body working together with government partners and stakeholders to achieve common go...als. We are home to innovation and a great place to live, work, play, and visit. Headquarters 115 S. Andrews Ave., Room 421 Fort Lauderdale, FL 33301 Company Size 5,500 - 6,500 employees More
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