The Broward County Board of County Commissioners is seeking qualified candidates for Systems Analyst.
General Description
Analyzes computer application programs and supports computer hardware devices.
Works independently, under limited supervision, reporting major activities through periodic meetings.

Minimum Education and Experience Requirements
Requires a two (2) year degree from an accredited trade, technical or vocational school, college or university with major coursework in computer science or closely related field.
(One year of relevant experience may be substituted for each year of required education.)
Requires four (4) years experience in systems analysis and applications programming or closely related experience.
Special Certifications and Licenses
None.

Preferences

-Security monitoring analysis, application vulnerability assessments, and mitigation (Security Alert monitoring and response)
-Strong IT skills and knowledge including hardware, software, networks, databases, and virtualization
-Security focused certifications: CISSP, SANS GIAC Security, CEH
-Fundamental understanding of Operating Systems (Windows, Unix/Linux, and OSX) in support of identifying security vulnerabilities and to have a proper overview of risk profile.
-Advanced Vulnerability Assessment experience
-IT Security Systems Support and Administration experience
-Data Loss Prevention experience
-Web Application Security Assessment experience

The functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the job as necessary.

Monitor, analyze, and correlate cybersecurity events to identify and mitigate network cybersecurity threats. Assist with complex tasks and requests and escalate or resolve as appropriate. Configure, evaluate, and manage a variety of tools used to prevent cyberattacks against the County’s data and infrastructure. Perform risk assessments (audits, third-party security procurement reviews.), assess security risks and facilitate remediation of identified cybersecurity threats and vulnerabilities. Develop and implement security policies, standards, and procedures to standardize security controls for the County. Research technology solutions, provide recommendations and lead projects to implement recommendations to address security controls and requirements. Collaborate with stakeholders, colleagues, and business partners and others to deliver high quality security solutions. Remain current in regulatory requirements and industry standards such as NIST, OWASP, HIPAA, PCI, and CJIS. 

Answers customer phone calls for service and provides first level over-the-phone problem resolutions; maintains records, reports and documentation on systems and software specifications and configurations.

Responds to second level field support customer service calls; processes customer requests for new services related to desktop hardware and software including performing installations, upgrades, and training, and processing and monitoring purchase requests; installs, configures, designs and maintains network and communications hardware and software; troubleshoots and resolves hardware, software and network problems.

Tests new code delivered by vendors; works with users to validate all possibilities of usage; performs regression testing to ensure that any new code will not have a negative impact on existing applications; and communicates all issues to vendors for testing and resolution.

Performs all system administration tasks, such as adding new users and disabling old users, adjusting profiles to provide correct application access to different user profiles; and makes simple changes to web pages of applications per user requests.

Trains users in different areas to make them aware of all system capabilities; teaches users how to personalize the system to their needs; and trains on other computer issues, as needed and/or requested.

Performs a variety of systems duties including, but not limited to; updating databases, coding information, analyzing information, dispatching calls to technicians.

Performs related work as assigned.

Physical demands refer to the requirements for physical exertion and coordination of limb and body movement.

Performs light work that involves walking or standing most of the time and involves exerting up to 20 pounds of force on a regular and recurring basis, or skill, adeptness and speed in the use of fingers, hands or limbs on repetitive operation of electronic office equipment within moderate tolerances or limits of accuracy.

Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken.

None.

Competencies

• Tech Savvy

• Manages Complexity

• Action Oriented

• Communicates Effectively

• Persuades

• Self-Development

• Nimble Learning

County Core Values

• Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.
• Customer focus: Building strong customer relationships and delivering customer-centric solutions.
• Instills trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity.
• Values differences: Recognizing the value that different perspectives and cultures bring to an organization.