3 Office Solutions Group Team Lead Jobs in Baltimore, MD
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Office Solutions Group Team Lead
$76k-101k (estimate)
Full Time | Investment Management
2 Days Ago
Brown Advisory is Hiring an Office Solutions Group Team Lead Near Baltimore, MD
Company OverviewEvery firm has a culture – the values, beliefs, methodology, attitudes and standards that reflect an organization’s DNA. But the truly inspiring firms – the game-changers, the industry leaders and the disruptors – have cultures that propel them to innovate and stand out. At Brown Advisory, we aim to be one of those inspired firms. Over the years, we have purposefully built and nurtured our client-first culture.
Brown Advisory is an independent investment management and strategic advisory firm committed to delivering a combination of first-class performance, strategic advice and the highest level of client service with offices in Austin, Baltimore, Boston, Delaware, Frankfurt, London, Nashville, New York, North Carolina, San Francisco, Singapore, Southern California, Tokyo, Virginia and Washington, D.C. The firm’s institutional and private clients are based in 50 states and more than 44 countries and territories and are served by over 850 colleagues worldwide, all of whom are equity owners of the firm.
Brown Advisory is currently seeking a customer service oriented individual to fill our need for a Team Lead to join our Office Solutions Group. This role is diverse, with responsibilities that include managing a team of colleagues focused on reception coverage, processing mail and checks, vendor and inventory management, assistance with food service, and events. This is a full-time position located in our Baltimore, MD office.
The primary duties and responsibilities include but are not limited to:People
Brown Advisory is an independent investment management and strategic advisory firm committed to delivering a combination of first-class performance, strategic advice and the highest level of client service with offices in Austin, Baltimore, Boston, Delaware, Frankfurt, London, Nashville, New York, North Carolina, San Francisco, Singapore, Southern California, Tokyo, Virginia and Washington, D.C. The firm’s institutional and private clients are based in 50 states and more than 44 countries and territories and are served by over 850 colleagues worldwide, all of whom are equity owners of the firm.
Brown Advisory is currently seeking a customer service oriented individual to fill our need for a Team Lead to join our Office Solutions Group. This role is diverse, with responsibilities that include managing a team of colleagues focused on reception coverage, processing mail and checks, vendor and inventory management, assistance with food service, and events. This is a full-time position located in our Baltimore, MD office.
The primary duties and responsibilities include but are not limited to:People
- Directly responsible for the accomplishments of the teams’ mission, to ensure quality execution and completion of daily tasks for all areas of assigned responsibility
- Effectively delegate tasks to team members, providing clear guidance and direct supervision to ensure successful completion of the teams’ mission
- Invests in the development of team members to ensure continued growth of colleagues within the team, including but not limited to consistent 1:1 development conversations, feedback and guidance to meet personal and professional goals
- Develop and deliver training to colleagues that outline processes and procedures for global office solution management
- Promote new ideas that result in new solutions for supported elements across the firm and drive improvements in team efficiency through prioritization and allocation
- Network and partner with Operational leaders / Stakeholders across the firm on firm projects and initiatives
- Manage food service inventory
- Oversee the scheduling of conference room setups before and after meetings
- Develop and maintain vendor relationships in line with firm policies and procedures
- Validate the creation menus and oversee the placement of catering orders
- Ensure that office solution associates are keeping space/kitchens stocked with snacks and drinks at all time
- Oversee day porter work to ensure all kitchens and shared spaces are clean, organized, and well stocked
- Coordinate and organize internal and external events and associated staffing
- Ensure the proper operation of a multi-line switchboard and transfer calls
- Maintain proper appearance of reception and entry way
- Greet clients and guests as they arrive; contact employee(s) for arrival.
- Oversee requests for Uber rides for clients upon their departure, as needed
- Oversee the scheduling of conference rooms as requested via phone or email, etc. and maintain calendar via Outlook
- Oversee the processing and distributing of incoming mail on daily basis in line with firm procedures
- Oversee the management of incoming packages and tracking
- Oversee the handling and processing of checks by office solution associates
- Manage remote scanning and deposit requirements
- Manage office supply inventory, purchasing and vendor escalation
- Receive all incoming mail, deliveries and communicate scheduling with couriers
- Ability to provide excellent client service
- Managerial experience of a minimum of 2 years
- Complete full background check and fingerprinting
- Illustrates tact, discretion and good judgement when handling sensitive and confidential information
- Knowledge of MS Word, Excel and Outlook
- Superior written and oral communication skills
- Ability to set goals and meet deadlines
- Some evening event coverage required
- Professional demeanor
- Highly organized and detail oriented
- Ability to work in an office location
- Medical
- Dental
- Vision
- Wellness program participation incentive
- Financial wellness program
- Gym membership discounts
- Fitness event fee reimbursement
- Corporate gym membership discounts
- Colleague Assistance Program
- Telemedicine Program (for those enrolled in Medical)
- Adoption Benefits
- Daycare late pick-up fee reimbursement
- Basic Life & Accidental Death & Dismemberment Insurance
- Voluntary Life & Accidental Death & Dismemberment Insurance
- Short Term Disability
- Paid parental leave
- Group Long Term Disability
- Pet Insurance
- 401(k) (50% employer match up to IRS limit, 4 year vesting)
Job Summary
JOB TYPE
Full Time
INDUSTRY
Investment Management
SALARY
$76k-101k (estimate)
POST DATE
06/26/2024
EXPIRATION DATE
08/02/2024
WEBSITE
brownadvisory.com
HEADQUARTERS
BALTIMORE, MD
SIZE
200 - 500
FOUNDED
1993
TYPE
Private
CEO
MICHAEL D HANKIN
REVENUE
$50M - $200M
INDUSTRY
Investment Management
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About Brown Advisory
Brown Advisory is a Maryland-based investment firm that offersperformance and strategic advice and services to individuals, families and institutions.
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