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Customer service rep
Brown & Brown Insurance Bartlesville, OK
$36k-45k (estimate)
Full Time | Insurance 2 Days Ago
Save

Brown & Brown Insurance is Hiring a Customer service rep Near Bartlesville, OK

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Graham Rogers seeks a part time Customer Service Rep to join our team .

The Customer Service Specialist is responsible for providing secretarial, clerical and administrative support in order to ensure that that customer service is delivered in an effective and efficient manner each and every day.

The Customer Service Specialist reports to the Operations Manager and is regarded as the Director of First Impressions for the company.

WHO YOU ARE :

You set goals high and aim higher. You have solid communication skills. You are detail oriented and organized. You enjoy learning new skills, systems, processes, and procedures.

You are a great listener and are not afraid to ask questions. You believe that learning is vital to success.

WHAT YOU WILL DO :

Provide office support services in order to ensure efficiency and effectiveness within the office on a daily basis.

Receive, direct and triage telephone and fax messages in a timely and efficient manner to the appropriate team members.

Take receipt of mail and packages on a daily basis and process in a timely and efficient manner according to the guidelines provided to include a date stamp on all correspondence.

Assist in the planning and preparation of meetings, conference and conference telephone calls.

Make preparations for visitors and special events.

Maintain an adequate inventory on all office and kitchen supplies and monitor the use of supplies and equipment related to this area.

Coordinate the repair and maintenance of office equipment as instructed.

Maintains a safe and clean reception area by complying with procedures, rules and regulations.

Contributes to overall team effort by ensuring open and constant communication.

WHAT YOU WILL NEED :

HS diploma or equivalent

Proficient with basic computer skills / software

Exceptional telephone demeanor

Ability to maintain a high level of confidentiality

1 3 years experience in a similar position

Ability to multi-task

What We Offer :

Excellent growth and advancement opportunities

Competitive pay based on experience

Paid time off

Full benefits package : health, dental, vision, 401(k) etc.

Employee Stock Purchase Plan

WHO WE ARE :

Graham-Rogers, a division of Hull & Company, LLC., formed in 1967, is a managing general agent / wholesaler, located in Bartlesville, Oklahoma.

Our primary areas of operation are Oklahoma, Arkansas, Kansas, Missouri and Tennessee.

All Graham-Rogers business is written by insurance companies rated A or better by A.M. Best. Graham-Rogers has departments specializing in Transportation, Commercial Excess and Surplus Lines, E&S Personal Lines, Standard Lines Services Commercial and Standard Lines Services Personal Lines.

We also have our own in-house premium finance program.

We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.

Last updated : 2024-07-03

Job Summary

JOB TYPE

Full Time

INDUSTRY

Insurance

SALARY

$36k-45k (estimate)

POST DATE

07/04/2024

EXPIRATION DATE

10/01/2024

WEBSITE

bbinsurance.com

HEADQUARTERS

NORTH LITTLE ROCK, AR

SIZE

7,500 - 15,000

FOUNDED

1939

CEO

JIM BROWN

REVENUE

$1B - $3B

INDUSTRY

Insurance

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About Brown & Brown Insurance

Brown & Brown Insurance provides risk management solutions to help protect what our customers value most. Our four business segments offer insurance products and services to businesses and individuals. Our culture is built on integrity, innovation, superior capabilities, and discipline. We view insurance differently and use our experience, carrier relationships, and principled customer focus to deliver first-class service and solutions. Becoming a Brown & Brown teammate introduces you to a career with virtually unlimited possibilities. We think of ourselves as a team, so we have teammatesnot e...mployees. We strive to attract people who are competitive, driven, and disciplined. Our unique company culture of meritocracy rewards self-starters and those committed to doing what is best for our customers. We are proud to be certified as a Great Place to Work . Brown & Brown has demonstrated a Culture of Caring through dedication to the people and communities we serve. With more than 11,000 teammates in over 300 locations across the US, Canada, Ireland, the UK, Bermuda, and the Cayman Islands, we actively support numerous organizations in the local communities in which we live, work, and play. With a long-standing history of proven success, Brown & Brown is one of the insurance industrys most powerful and influential leaders, ranked as the fifth-largest brokerage in the US and sixth in the world. You can find us on the NYSE as BRO. More
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The job skills required for Customer service rep include Customer Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service rep. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service rep. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer service rep positions, which can be used as a reference in future career path planning. As a Customer service rep, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service rep. You can explore the career advancement for a Customer service rep below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Service Rep, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Rep for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Service Rep job description and responsibilities

Customer service representatives (CSRs) are the front-line support within organizations that sell products and services to consumers and businesses.

12/29/2021: Chicago, IL

The best CSRs are genuinely excited to help customers.

12/07/2021: Saint Paul, MN

Customer service reps may use a variety of tools as part of their role.

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At banks, customer service reps may need to have some former experience handling money and making change.

12/23/2021: Youngstown, OH

Customer service representatives work with a business’ customers to handle complaints, take orders, process returns, or solve problems.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Rep jobs

Communicate as efficiently as possible.

02/24/2022: Springfield, MO

Don’t worry about acquiring expensive gear; focus on the learning first.

02/10/2022: Helena, MT

Must be a quick learner and nimble with a strong ability to multitask and must be familiar with online retail customer service practices.

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A commitment to providing great customer experiences by working with enthusiasm, energy and pace.

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A strong Customer Service Background and entry level Accounting skills.

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Step 3: View the best colleges and universities for Customer Service Rep.

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