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SUMMARY:
Under direction of office supervisor and physicians receives patients into site. Ensures record is complete and available prior to patient arrival. Updates patient information including demographics and insurance information. As appropriate, provides patients with information regarding appointments, test requirements, etc. in preparation for next visit. Collects co-payments, preparing and maintaining related records. Provides charge entry for services rendered to patients. Maintains efficient front desk operations.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Consistently applies the Brown Medicine values of patient care priority, dignity, collaboration, integrity and quality in support of the Brown Medicine mission to deliver compassionate, high-quality patient care, research excellence and outstanding physician education. Is responsible for knowing and acting in accordance with the Brown Medicine Compliance Program and Code of Conduct.
Consistently practices the Brown Medicine Customer Service Standards.
BASIC KNOWLEDGE:
EXPERIENCE:
Minimum one-year secretarial experience preferably in a medical setting.
WORKING CONDITIONS AND PHYSICAL REQUIREMENTS:
Conditions common to a clinical practice environment. Involves frequent contact with patients and other customers. Interaction with others is constant and interruptive. Work may be stressful at times. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
INDEPENDENT ACTION:
Work is performed under general supervision, with some independent judgment exercised in determining priorities.
SUPERVISORY RESPONSIBILITY:
None.
EOE/F/M/Vet/Disabled
APPROVED BY:
_____________________________________ _____________
Executive Director, Practice Administration Date
Full Time
Ambulatory Healthcare Services
$42k-52k (estimate)
06/07/2024
08/06/2024
umfmed.org
MIDDLETOWN, RI
100 - 200
2000
STEVEN SEPE
<$5M
Ambulatory Healthcare Services