Entity: Access Connections to Success
Status: Exempt/FULL TIME
Job Title: Director, Workforce Development
Schedule: M-F 9am-5pm
Location: 880 Stateline Road
Southaven, MS
Reports To: ACTS Executive Director
POSITION OVERVIEW:
Access Connections to Success (ACTS Career Center) is a 501(c)3 that connects
individuals to employment opportunities and job training in Southaven, Mississippi and
Memphis, Tennessee. For the last 20 years ACTS Career Center has been a trusted
resource to each community and serves to expand and enhance the supports offered to
job seekers. The Director of Workforce Development builds and maintains positive long-
term relationships with industry representatives, community agencies, community
colleges, k-12 systems, and other training providers. S(h)e supports and strengthens
relationships with training providers, economic development entities and employers.
The Director of Workforce Development will focus on creating talent pipelines and
managing industry sector partnerships. The Director may from time to time supervise
other staff, students, interns, and volunteers.
ACTS is seeking a Director of Workforce Development to assist in oversight of the daily
operations of ACTS Career Center. The Director of Workforce Development will report
to the ACTS Executive Director.
KEY ESSENTIAL FUNCTIONS:
Manage industry sector partnerships to include construction, healthcare, information
technology, and advanced manufacturing.
2. Meets with local industry representatives to determine workforce and/or talent needs
and creates short- and long-term solutions.
3. Develops and maintains relationships with training providers to maximize
employment opportunities for future talent and meet the needs of industry.
4. Assist business and industry in creating training or work-based learning programs to
include apprenticeships, internships, job shadowing and on-the-job training.
5. Build and maintain productive relationships with public-sector and private-sector
employers and non-profit organizations to create career pathways for future talent.
6. Build and maintain strong partnerships with state, local and community agencies to
remain knowledgeable of available resources and services to support employers.
7. Gather sectoral market information, talent demand and skills requirements and
translating data into meaningful information assist with cluster strategies.
8. Develop and manage a database of employers and/or industry representatives and
maintain regular communication through appropriate channels.
9. Manage relationships with workforce development, economic development,
chambers, and community to develop programs that address industry needs.
10. Occasionally interacts and coordinates services with job seekers, community
agencies and training providers to include hiring fairs, supportive services activities.
11. Other duties as required by the Executive Director in response to a rapidly changing
environment.
REQUIRED KNOWLEDGE/SKILLS/ABILITIES
1. Master’s degree preferred; Bachelor’s required.
2. At least seven years’ experience in a nonprofit setting.
3. Strong Experience and achievements in industry engagement, relationship
management, sales, marketing or a related field.
4. Knowledge of workforce development programs, services and techniques.
5. Understanding of career and technical education, employment, and transitional
issues.
6. Experience creating talent pipelines or talent acquisition.
7. Highly developed interpersonal communication skills, including taking initiative,
negotiating, and building rapport.
8. Ability to work collaboratively in a small team and work independently on a regular
basis. Must be able to manage multiple priorities.
9. Strong written communication skills, including the preparation of letters, emails,
website content, data reports, etc. using clear, concise, and grammatically correct
language.
10. Experience with providing customer assessment services.
11. Must be organized and possess multitasking skills.
12. Ability to work with diverse populations.
13. Able to maintain high levels of confidentiality, credibility, and professionalism.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS
Office environment. Will require daily travel to partner sites and other ACTS locations.
Minimal bending, stooping, kneeling or lifting involved. Should be able to lift up to 5
pounds.