Job Title: Director of US Office Operations

Department: Administration

Office: Washington DC

Report to: Chief Administrative Officer

Status: Exempt

Summary

We strive to be enterprising, respectful, inclusive, insightful, and tenacious in every aspect of our business, including our interactions with clients, colleagues, and the communities where we have a presence. We rely on these core values to serve clients in key practice areas and industries – the pillars of Brown Rudnick: crisis management, which includes restructuring, investigations, and special situations; global litigation; life sciences; technology; and brand and reputation protection.

Alongside the firm’s Chief Administrative Officer, the Director of Operations and Facilities will play a key role in promoting operational excellence and facilitating the seamless functioning of the organization. This position oversees all aspects of Brown Rudnick’s operational function and physical infrastructure, focusing on strategic planning, resource allocation and process optimization across various departments.

Responsibilities

• Develop and implement strategies to improve the client experience in the office space, ensuring a top class and consistent client experience.
• Develop and implement strategies to optimize office space utilization, including workspace design, layout planning, and expansion projects.
• Oversee the maintenance and upkeep of office facilities, including building systems, security, cleaning, and repairs.
• Manage vendor relationships and negotiate contracts for facility-related services, ensuring cost-effectiveness and quality.
• Ensure compliance with relevant health and safety regulations, including emergency preparedness and evacuation procedures.
• Develop and maintain office policies and procedures related to facilities management, mailroom operations, client coordinators, office supplies, etc.
• Implement sustainable practices to reduce environmental impact and promote corporate social responsibility.
• Monitor and control departmental budgets, expenditures, and capital investments.
• Lead the Legal Executive Assistant function, ensuring effective resource allocation and utilization, training and development, and performance management.
• recruit, select, orient, and train business professionals.
• compliance with Firm policies and procedures.

Qualifications

• Bachelor's degree in Business Administration, Management, or a related field strongly preferred.
• 8 years of proven experience working in Operations and Facilities management, preferably in a legal or professional services environment.
• Strong organizational skills and the ability to multitask effectively in a fast-paced environment.
• Excellent communication skills, both written and verbal.
• Proficiency in Microsoft Office suite and other office management software.
• Demonstrated leadership abilities and experience supervising staff.
• Detail-oriented with a high level of accuracy in completing tasks.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Strong problem-solving skills and a proactive approach to addressing challenges.
• Flexibility and adaptability to changing priorities and responsibilities.
• Professional demeanor and a commitment to providing excellent customer service.

Who We Are

Brown Rudnick is an international law firm with roots in post-war 1940s Boston and New York City. From the beginning, our lawyers and business professionals have demonstrated a remarkable blend of entrepreneurialism and collaboration. Over the last 25 years, the combined firm has thrived with full and easy partner/practice integration, rapidly realized profits from practice group collaboration, the continued development of new lawyers and a business professional staff that is well respected in the industry. Today, Brown Rudnick is a recognized leader in several practice and industry areas, such as corporate restructuring, technology, white collar defense, international disputes, intellectual property, and life sciences. The Firm continues to grow strategically and show its entrepreneurial, collaborative spirit that led to its creation.

Salary range based on experience level is estimated to be in the range of $180,000-220,000

Brown Rudnick LLP is an Equal Opportunity Employer, committed to recruiting, developing, and advancing talented professionals from all backgrounds across the spectrum of diversity. All employees and applicants are evaluated on the basis of their qualifications, consistent with applicable state and federal laws, without regard to race, ethnicity, color, ancestry, religious beliefs, sex (including pregnancy, childbirth, breastfeeding and related medical conditions), sexual orientation, gender identity and/or expression, age, national origin, marital status, physical or mental disability, medical condition, genetic information, military or veteran status, or another protected characteristic, all as defined by applicable laws.