The Bruce Museum, Greenwich, CT, seeks a Membership/Annual Fund Manager to join its team. A world-class art and science museum, the Bruce has recently celebrated the anniversary of its transformative renovation and expansion which doubled the public areas of the museum through new galleries and inventive spaces to educate, entertain, and delight. With flexible new spaces for art and science exhibitions, a new Café, 200-seat auditorium, and conference room, the Bruce offers new and expanded opportunities for all ages and interests to engage in the power of art and science.

Reporting to the Associate Director of Development, the Membership/Annual Fund Manager is an integral part of the Development team and is responsible for managing and implementing individual giving strategies for the Annual Fund and Membership programs. The successful candidate should be a warm and effective communicator with an organized and collaborative nature able to build relationships and steward members and donors throughout the region in support of the Museum’s mission. A Membership Manager plays a crucial role in expanding membership, enhancing member satisfaction, and achieving strategic goals.

The Bruce is an equal opportunity employer and values diversity. All employment based on qualifications, merit, and business need. The Museum offers a comprehensive benefits package which includes: 401k; life, medical, dental insurances; commuter benefits; paid time off, including sick leave; employee discounts; and reciprocal admission to partnering museums. 

Key Responsibilities:

Membership Recruitment and Retention:

• Recruit New Members: Develop and lead membership drives and engagement opportunities to attract and acquire new members. Work with Visitor Services on strategies for visitor conversion.
• Retain Existing Members: Implement strategies to engage current members and enhance member satisfaction and retention.
• Create copy and content for Member Communications: Including monthly and quarterly renewals, invitations, promotions through print, email, web, and social media, in collaboration with Marketing.

Annual Fund Strategy and Implementation:

• Create, implement, and evaluate the Annual Fund campaign: Utilize a multi-channeled approach to market the Annual Fund Campaign.

Membership Event Planning and Outreach:

• Plan and implement Member Events for all levels of membership: Organize events and activities to foster community among members and membership groups.
• Outreach Strategies: Create and implement outreach plans to expand the nonprofit’s membership base.

Database Management:

• Maintain Membership Database: Use data collection tools to track member information, measure satisfaction, and report on retention rates. Analyze data to develop new membership retention and growth strategies.
• Work with the Development Assistant to ensure accuracy of constituent data: Including member and annual fund gift entry, processing of member renewals, solicitations, member cards, and gift acknowledgement letters.
• Maintain accurate monthly and seasonal reports for Membership and the Annual Fund: Provide to Chief Development Officer and Associate Director of Development, and as needed to the Board of Trustees.

Promotion and Communication:

• Utilize Print, Web and Social Media: Promote the organization and distribute membership information to prospective members through traditional and online channels.

Requirements:

• Bachelor’s Degree required.
• 5 years of museum or non-profit experience working with a broad range of donors.
• Fundraising experience essential & experience organizing special events required.
• Presentation skills important; strong communication/organization skills required.
• Familiarity with PCs, Microsoft Office & web-based communication platforms required.
• Friendly, customer-service oriented demeanor.
• Occasional weekend/evening event work required.
• Altru experience preferred.
• Strong interest in the arts and sciences preferred.