Unlock your full potential in the innovative and inclusive environment at Bryant & Stratton College. We are a career-focused, private, nonprofit college built differently to serve the needs of students, alumni, associates, employers, and the community. Founded in 1854, Bryant & Stratton College offers real-world education leading to bachelor's, associate's, and professional certificates after completion in the fields of healthcare, technology, legal, business, graphic design, and more. We offer a comprehensive benefits package that includes competitive salaries, medical/dental/vision insurance, generous paid time off, 401(k), and company-paid college tuition for associates and their families. Bryant & Stratton College is a Public Service Loan Forgiveness certified employer.

Primary Function:

Bryant & Stratton College is currently seeking a Technology Coordinator. This person will provide administrative technical support to Albany Market Locations. The candidate is responsible for providing customer service to students, associates and any college vendors.

Responsibilities:

• Monitor Helpdesk portal and handle work orders in a timely fashion
• Provide technical support to staff regarding usage or functionality of IT products and services. Support software including (but not limited to) the Microsoft Office Suite of products, Adobe Suite, and other products.
• Image, configure, install and support all computers (Windows & MAC) and their peripherals.
• Provide support for the audio/visual equipment in the conference rooms.
• Assure that all servers and desktops are in compliance with College Security Policy
• Identify and control LAN hardware and software configurations using Windows & Active Directory
• Monitor inventory levels including toner and other supplies
• Prepare equipment slated for salvage and prepare accompanied documentation
• If necessary, liaise with third-party support and PC equipment vendors.
• This position may require overtime and/or on-call support after hours and/or weekends as needed.
• Provide support for Office365
• Move, Install, Set Up, Take Down IT equipment as necessary

The ability to communicate effectively, both written and oral, with a diverse group of students and peers is required. This person must have the ability to think creatively, ask probing questions, recognize problems, formulate solutions, and have good follow-up skills. The Technology Coordinator will have a positive attitude and handle problems in a professional and courteous manner.

Minimum Requirements:

An Associates Degree is required. If the degree is in a discipline other than Information Technology the candidate must possess at least two years of related work experience or evidence of specialized training or competency in the Computer Technology field.

Hours: Full Time: 40 hours a week

Monday – Thursday 8:30 am – 6:30 pm (1 hour unpaid lunch)

Friday 8:00 am – noon

Holiday and Saturday hours may be assigned

Hours are subject to change based on the needs of students.

Reports To: System IT Manager

Interview Process:

This is a 3-step interview process:

1 – Phone or Teams interview with BSC IT Personal

2 – Panel Campus Interview

3 – Finalist Panel Campus Interview

NON-EXEMPT POSITION:

SALARY:

$45,000 - $48,000 ($21.63 - $23.07 per hour)

This position is eligible for overtime.

Please note that the compensation information is a good faith estimate of the base pay for this position. The selected candidate’s actual base pay for this role will take into account a wide range of non-discriminatory factors including but not limited to skill sets, experience and training, licensure and certifications, and other business and organizational needs. At Bryant & Stratton College, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. Information about the total compensation package for this position will be provided during the interview process.

All qualified applicants will receive consideration for employment without regard to age, race, ethnicity, national origin, color, religion, disability, marital status, veteran status, sex/gender (including pregnancy or pregnancy related conditions), sexual orientation, gender identity (including transgender status) or any other legally protected characteristics (“protected characteristics”). Bryant & Stratton College is an Equal Opportunity Employer.

Experience

• 2 year(s): Two Years of related work experience or evidence of specialized training or competency in Computer Technology field.

Education

• Associates or better in Information Technology

Licenses & Certifications

• Added to Application

Skills

• Effective Problem Solving

Behaviors

• Thought Provoking: Capable of making others think deeply on a subject

Motivations

• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization