What are the responsibilities and job description for the Assistant Practice Manager position at Bryn Mawr Dermatology?
Overview:
Bryn Mawr Dermatology is seeking to hire a driven and dynamic Assistant Practice Manager. The Assistant Practice Manager will report to the Practice Manager and the practice owners in a leadership role that functions with independence, initiative, assertiveness, and diplomacy, which are necessary in dealing with faculty, staff and patients in a complex environment. The Assistant Practice Manager is responsible for supporting the practice in administrative and business operations and optimizing processes and operations of the three locations in Villanova, Collegeville and Chesterbrook. The Assistant Practice Manager will manage and enforce policies and procedures to enhance all components of the practice to ensure optimal performance and compliance. We are looking for an experienced candidate who has medical practice experience, is organized, detail-oriented, analytical, and efficient.
Primary Responsibilities/Requirements:
- Determines staff priorities through planning, coordinating and directing staff and clinicians to meet the practices administrative, operational, and support requirements.
- Works with the practice leadership team, providers, and staff to manage the daily operations of each practice location including patient care and retention, staff/team management, and office workflow.
- Implement and enforce policies and procedures that ensure efficient operations, handling administrative functions, and patient flow.
- Seeks cost saving and revenue enhancing opportunities.
- Monitors and maintains performance standards for patient appointments, procedures performed, and patient satisfaction.
- Recruit, retain, evaluate, and train staff members, effectively communicating, giving timely feedback that empowers staff to do their jobs well.
- Oversight and support of marketing, social media, outreach and referral recruitment.
- Regular ongoing maintenance of office space, repairs, and coordination of vendors.
Qualifications:
- 2 years of experience in medical office management
- Strong people skills, ability and experience with optimizing employee functions
- Experience leading a team, implementing performance plans, holding team members accountable, resolving conflict, and comfortable delivering feedback
- 2 years of experience in medical office management
- Proficiency using software applications including EMR and practice management software, Microsoft Word and Excel
- Excellent interpersonal, customer service, time management, and communication skills
- Strong problem-solving and time management skills
- Ability to multi-task in a fast-paced environment
- Ability to work and communicate effectively with vendors to manage the needs of each practice
Location/Travel Requirements:
- Ability to travel to all Bryn Mawr Dermatology office locations (Villanova, Collegeville, and Chesterbrook)
Compensation & Benefits:
- Base Salary bonus
- 401(K) Options
- Health insurance (Medical, Dental, and Vision)
Job Type: Full-time
Pay: $50,000.00 - $70,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Ability to Commute:
- Villanova, PA 19085 (Required)
Ability to Relocate:
- Villanova, PA 19085: Relocate before starting work (Required)
Work Location: In person
Salary : $50,000 - $70,000