BS&A Software is Hiring a Demo Specialist Near Lansing, MI
Position Overview:We are seeking a highly skilled and dynamic Demo Specialist to join our innovative team. The ideal candidate will be responsible for delivering impactful, engaging demonstrations of our products to prospective clients, partners, and stakeholders. This role requires a deep understanding of our offerings, excellent communication skills, and the ability to tailor presentations to various audiences. The Demo Specialist will play a crucial role in showcasing the value of our solutions and driving customer acquisition and satisfaction. Key Responsibilities:
Product Demonstrations:
Conduct live and virtual product demonstrations, showcasing the features, benefits, and value of our solutions in a compelling manner
Customize demo content to address specific client needs, industry requirements, and use cases based on the Discovery performed by Account Executives and Account Managers
Utilize interactive and innovative methods to engage clients, ensuring memorable and impactful demos
Provide real-time solutions and troubleshooting during demos to maintain seamless presentations
Client Interaction:
Understand client requirements, pain points, and business challenges to effectively position our products as the ideal solution
Build and maintain strong relationships with clients, acting as a trusted advisor and resource throughout the sales process
Address client questions, concerns, and objections promptly, providing detailed and accurate information to facilitate decision-making
Collaboration:
Work closely with the sales team to develop strategic approaches for client demonstrations and align on goals
Coordinate with the product development team to stay updated on new features, enhancements, and product roadmaps, ensuring demos reflect the latest offerings
Provide valuable feedback to marketing and product teams based on client interactions, demo experiences, and market trends
Training and Development:
Continuously enhance knowledge of our products, industry trends, and competitive landscape to deliver relevant and up-to-date demos
Train and mentor new team members on effective product demonstration techniques, tools, and best practices
Participate in ongoing training sessions, workshops, and professional development opportunities to improve demo skills and product knowledge
Technical Proficiency:
Set up, configure, and maintain demo environments, ensuring all necessary software, hardware, and tools are functioning correctly
Troubleshoot technical issues during demos and provide immediate solutions to ensure uninterrupted presentations
Maintain an in-depth understanding of competing products and technologies to effectively differentiate our solutions and highlight unique selling points
Qualifications:
Bachelor’s degree in business, Marketing, Computer Science, Information Technology, or a related field
Minimum of 2-3 years of experience in a similar role, preferably within the technology or software industry
This position will require travel to client sites for in-person demonstrations
Proven track record of successful product demonstrations, client interactions, and sales support
Experience working with sales teams, understanding the sales cycle, and contributing to sales strategies
Exceptional communication, presentation, and storytelling skills, both verbal and written
Strong technical aptitude with the ability to quickly learn, understand, and demonstrate new software or products
Excellent interpersonal skills with the ability to build rapport, trust, and credibility with clients
Detail-oriented with strong organizational, multitasking, and time management abilities
Proficiency with demo tools and platforms (e.g., Zoom, WebEx, GoToMeeting), as well as CRM software (e.g., Salesforce)
Preferred Qualifications:
Experience in a GovTech SaaS Demo
Familiarity with emerging technologies and trends within the software industry
Basic to Intermediate understanding of software development, coding principles, and technical environments