Your Role

The Medical Care Solutions education team is responsible for all new hire, continuing technical training, and clinical education for all departments within Medical Care Solutions. This includes Utilization Management, Case Management, and Appeals. The Clinical Educator position will report to the Senior Manager of Health Promotion and Education. 

Your Work

In this role you will be supporting the following:

• Clinical education for Care Management for all lines of business (Medicare, MediCal, Commercial, etc.)
• Clinical new hire and continuing education on Care Management department processes and workflows for RN’s, LVN’s, Social Workers, and Health Coaches
• Develop and design training modules for Clinical Education using Care Management systems and programs
• Create learning competencies and assessments for Care Management clinical programs
• Use the ADDIE model to support Care Management projects and programs
• Represent the training and education team in project meetings
• Act as a clinical subject matter expert in developing process documentation