Skills:
Verbal and written communication skills, negotiation skills, customer service and interpersonal skills.
Ability to work independently and manage ones time.
Basic mentoring skills necessary to provide support and constructive performance feedback.
Knowledge of principles and methods for showing, promoting, and selling products or services.
Education/Experience:
Bachelor's degree in marketing or equivalent training required.
5-7 years required.
Key Notes/Necessary Attributes:
2 years experience; media planning or buying experience
• Support Customer Success team in executing advertiser’s campaign goals.
• Manage the internal RFP process while ensuring timelines and goals are met.
• Work cross functionally with varying departments (Ad Operations, Inventory, Marketing, Finance, etc.) to facilitate campaign execution.
• Develop a deep understanding of Samsung Ads products and sales offerings.
• Work with dedicated Customer Success Manager (CSM) to track proposals, analyze post campaign delivery and billing.
• Create processes as needed to streamline efficiencies while working with the CSM leadership team.
Qualifications:
• Strong verbal and written communication skills.
• Ability to manage the needs of multiple stakeholders and adhere to timelines.
• Direct and frequent communicator.
• Process-oriented with excellent organizational skills.
• Independent and driven to succeed.
• True team player: takes full accountability for assigned tasks and believes in the importance of adhering to and communicating deadlines.
• Possesses an eye for details and takes pride in the materials he/she creates, mindful that the quality of that work has real impact on the business.