Buena Vista Home Health, Palliative Care & Hospice (BV) provides positive, life-changing services that have touched the lives of thousands of individuals in the Ventura & Los Angeles Counties.

At BV, our culture is nurtured by our core values: Celebration, Accountability, Passion for Learning, Love One Another, Intelligent Risk, Customer Second, and Ownership. Your growth is important to us. We set individual and team goals to ensure that we continue to grow together and serve our patients & their families at the highest standard.

Join a dynamic company that believes in a team approach and focuses on doing what is best for our patients. As a Hospice Community Liaison with Buena Vista, you will have the opportunity to advance your career while receiving strong compensation and excellent benefits.

JOB SUMMARY

The Hospice Community Liaison is responsible for establishing and maintaining positive relationships with customers and referral sources, responding to customer requests and concerns, and negotiating service contracts with managed care organizations, government agencies, and other payers.

DUTIES & RESPONSIBILITIES

• Develop and maintain relationships with physicians, discharge planners, case managers, social workers, and other health care professionals who utilize home care services.
• Schedule and conduct visits to referral sources to assist in identifying those patients who may be appropriate for home health services thereby increasing the number of clients served by the agency/market.
• Maintain current knowledge of agency/market trends, coverage criteria, and industry changes to ensure compliance with required regulations.
• Represent the agency at health fairs, mall shows, other community service functions, and participate in civic and/or community committees.
• Conduct market assessments and develop a comprehensive marketing plan designed to meet budgetary volume projections.
• Employ marketing and promotional initiatives to achieve budgetary volume projections.
• Establish and maintain positive working relationships with current and potential referral and payer sources.
• Build and monitor community, customer, and payer and patient perceptions of Buena Vista as a high-quality provider of services.
• Provide leadership in strategic planning including identifying opportunities for additional or improved services to address customer needs.
• Maintain comprehensive working knowledge of Buena Vista markets including government agencies, major payer groups, key referral sources, and competitor’s market positioning.
• Maintain comprehensive working knowledge of community resources and assists customers in accessing community resources should services not be provided by Buena Vista.
• Monitor and report cost effectiveness of marketing efforts.

JOB REQUIREMENTS

• Bachelor’s degree in marketing, Business Administration, or related field preferred
• 3 years of experience in hospice marketing management
• Ability to market aggressively and deal tactfully with customers and the community.
• Knowledge of corporate business management.
• Demonstrates good communications skills, negotiation skills, and public relations skills.
• Demonstrates autonomy, organization, assertiveness, flexibility and cooperation in performing job responsibilities.
• COVID-19 Vaccination Required. Company will consider accommodations for disability- and religious-based reasons.

ABOUT THE COMPANY

Buena Vista Home Health is a subsidiary of the Pennant Group network with 300 locations throughout the country. We offer the best of both worlds – The backing and stability of a proven healthcare “giant”, with the permission to operate as locally as if it were our own business.

What makes us unique besides our culture of high performers and exceptional care? At Seaport Hospice, we foster an environment where clinicians and staff members have an unprecedented level of freedom to create and implement the programs that will best serve their patients and communities. We offer the only all-in-one approach to post-hospital healthcare services in Ventura County and the San Fernando Valley.

We operate with the Core Values as our guide:

• Celebration
• Accountability
• Passion for Learning
• Love One Another
• Intelligent Risk Taking
• Customer Second
• Ownership

Job Type: Full-time

Pay: $80,000.00 - $115,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekends as needed

Travel requirement:

• Travel

Experience:

• Hospice Marketing: 3 years (Preferred)

Ability to Relocate:

• Thousand Oaks, CA: Relocate before starting work (Required)

Work Location: On the road