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Buffalo County, WI
Alma, WI | Full Time
$64k-84k (estimate)
3 Months Ago
Economic Support Specialist
$64k-84k (estimate)
Full Time 3 Months Ago
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Buffalo County, WI is Hiring an Economic Support Specialist Near Alma, WI

Buffalo County is hiring for a full-time Economic Support Specialist to work in our Department of Health and Human Services.

Purpose of Position:
Under the supervision of the Director of the Department of Health and Human Services or as delegated, this position conducts advanced case management with responsibilities of a confidential nature. This employee works independently with minimal supervision in establishing eligibility for County, State and Federal Income Maintenance Programs.

Essential Duties:
  • Conducts intensive, interactive interviews with applicants for public health insurance, Food Share and child care subsidies to ensure completeness and accuracy of the applications and documents and/or verify all necessary information to establish eligibility for programs.
  • Accurately enters into computer all applications, changes, reviews, and case comments regarding programs, eligibility requirements, verification, income, etc. in accordance with State and Federal regulations.
  • Accurately generates benefits utilizing computer logic, Federal and State Regulations, mathematical computations, and collateral contact verification.
  • Performs case assessments, investigates, and refers clients to other community services such as food pantries, domestic abuse services, literacy councils, child welfare agencies and AODA/mental health services when necessary.
  • Maintains and updates all files and reviews cases in accordance with State and Federal regulations.
  • Is responsible for all correspondence with assigned customers, responds to all telephone calls regarding the assigned cases and maintains up-to-date case comments documenting contacts with clients in person and via phone.
  • Refers appropriate cases for front-end verification and Fraud investigations.
  • Represents the County and provides information in fair hearings and investigations of fraud).
  • Makes personal contact with clients to review eligibility as required and as changes occur in accordance with State and Federal regulations.
  • Works effectively and professionally with clients, public, vendors, co-workers, and employers.
  • Responds to income, asset, and identification crossmatches in accordance with State and Federal regulations. This may require contact by telephone or letter to clarify or question crossmatch.
  • When performing elderly/disabled related Medical Assistance functions; calculates patient liability amounts and community spouse shares, divestment penalties, identifies and verifies proper and improper transfers of assets, authorizes payment of guardianship-related fees, submits appropriate paperwork to State Recovery Program, determines eligibility for waiver services and cost share amounts. Works closely with estate planners, assists with preparation of representative payee and guardianship reports, identifies and certifies hospice-eligible institution cases.
  • Creates and updates childcare authorizations, including payment amounts in accordance with State and Federal regulations.
  • Participates in training as needed.
  • Any related work as directed by the Director of the Department of Health and Human Services or designee.

Minimum Training, Experience, and Qualifications Required to Perform Essential Job Functions:
  • High school degree or equivalent. A post-secondary degree or equivalent college credits in any combination of the following areas: Human Services or Human Services related field, Public/Business Administration, Economics, Accounting or Communications OR equivalency of work-related experience with interviewing or counseling various socioeconomic levels.
  • Must complete mandated training within first 6 months of hire date and must continue required continuing education throughout employment.
  • Ability to handle aggressive and angry/hostile persons and defuse these situations.
  • Ability to understand and be nonjudgmental of socioeconomic classes.
  • Ability to work independently, with minimal supervision.
  • Ability to read and interpret documents, and laws in the English language; ability to listen to and understand information and ideas in spoken and written format so individuals may effectively understand and convey communications.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral and diagram form. Inductive and deductive reasoning. Ability to combine separate pieces of information, or specific answers to problems, to form general rules or conclusions; includes coming up with a logical explanation of why a series of seemingly unrelated events occur together and deciding if an answer makes sense.

Physical Requirements:
  • Ability to operate a variety of office equipment and machinery with some requiring complex and rapid adjustments including computer terminal, telephone, fax machine, calculator, photocopier, and video conferencing equipment.
  • Ability to coordinate eyes, hands, feet, and limbs in performing slightly skilled movements.
  • Ability to exert very moderate physical effort from sedentary to light work, typically involving some combination of stooping, kneeling, crouching and crawling, lifting, carrying, pushing and pulling up to 20 pounds.
  • Ability to recognize and identify degrees of similarities or differences between characteristics of shapes, sounds, and objects associated with job related objects, materials, and tasks.
  • Ability to sustain prolonged visual and mental concentration.
  • Ability to communicate orally and in writing with others.
  • Must be able to travel if needed.

Compensation:
This is an hourly position starting at $20.66 per hour.

What Buffalo County Can Offer You:
Automatic enrollment in the Wisconsin Retirement System (WRS is among the best funded and managed public pension systems in the country); Health Insurance; Dental Insurance; Vision Insurance; Life Insurance; Disability Insurance; Accident Insurance; Critical Illness Insurance; 453(b) Savings Plan; Flex Spending Account; Paid Time Off with new employees eligible to earn up to 176 hours their first year; 11 Paid Holidays; and Work & Life Balance!
Applications will be accepted until the position is filled. For additional information, contact the Buffalo County Administration Office at 608-685-6208. Candidates should apply directly through the posting.

Buffalo County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Job Summary

JOB TYPE

Full Time

SALARY

$64k-84k (estimate)

POST DATE

03/18/2023

EXPIRATION DATE

07/05/2024

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